Business IT Analyst. Dublin. Irlanda

Reporting To the Chief Operations Officer the Business IT Analyst will be responsible for bridging the gap between NK Communications and their IT solutions.

This role involves analysing business processes, identifying areas for improvement, and implementing technology solutions that enhance efficiency and support business goals.

The ideal candidate will have an understanding of both business operations and IT systems, along with excellent analytical and communication skills.

Key Responsibilities

Business Analysis and Process Improvement

     Work closely with NK Communications to understand and document business processes, workflows, and requirements.

    Help identify opportunities for process improvements and recommend technology solutions.

    Assist in developing detailed business and functional requirements for IT projects.

IT Solution Design and Implementation

    Collaborate with IT teams to design, develop, and implement software and system solutions.

    Assist in conduction feasibility studies and cost-benefit analyses for proposed solutions.

    Ensure that IT solutions align with business objectives and comply with industry standards and regulations.

Introduction to Project Management and Coordination

    Observe management and coordination of IT projects from commencement to completion, ensuring timely delivery within budget.

    Learn & communicate project status, risks, and issues to stakeholders.

    Communicate with vendors and third-party service providers to integrate and support IT solutions.

Testing and Quality Assurance

    Develop and execute test plans to ensure the quality and functionality of IT solutions.

    Work with users to perform user acceptance testing and gather feedback.

    Document and track defects and issues, working with IT teams to resolve them.

Training and Support

    Develop user documentation and training materials.

    Conduct training sessions for end-users and provide ongoing support.

    Monitor system performance and troubleshoot issues as needed.

Qualifications

Bachelor's degree in Information Technology, Business Administration, or a related field.

Strong understanding of business processes and IT systems.

Excellent analytical, problem-solving, and communication skills.

Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

Preferred Skills

Experience with business intelligence tools and data analysis.

Knowledge of software development lifecycle (SDLC) and IT infrastructure.

Benefits

Competitive salary and benefits package.

Opportunities for professional development and career growth.

A dynamic and collaborative work environment.

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to kdouglasnkcommunications.ie

Please include "Business IT Analyst" in the application title.