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Associate Supply Chain - CS Front Office Arbeitsort:

Trabajo en Países Bajos (NEDERLAND) de Analistas de gestión y organización

Clasificación del trabajo: Profesionales científicos e intelectuales : Especialistas en organización de la administración pública y de empresas : Especialistas en organización de administración : Analistas de gestión y organización.
Intellectuele, wetenschappelijke en artistieke beroepen : Specialisten op het gebied van bedrijfsbeheer en administratie : Specialisten op administratief gebied : Bedrijfs- en organisatieanalisten.

Descripción de la oferta de trabajo:

Job Title: Associate Supply Chain - CS Front Office  

Location: Breda, Netherlands  


TalentSource Life Sciences, the division of CROMSOURCE dedicated to flexible staffing solutions, is currently recruiting for a Associate Supply Chain - CS Front Office to strengthen the team of one of our TOP Pharmaceutical client Companies in Breda, Netherlands.    


Main Job Tasks and Responsibilities    


Customer Care    

· Unique first point of contact for customers, affiliates and Local Service Providers (LSPs).    

· Call- and mail handling with Customers, affiliates and LSPs.    

· Develops and maintain good relationships with internal/external customers (affiliate, physician, pharmacist, wholesaler, hospital, distributor etc, other ABR departments), and LSPs    

· Exchanges complex information with customers to solve problems within Sponsor s procedures and/or provide ongoing support to ensure customers are satisfied.    

· Discusses, accepts, enters and follows up on customer service complaints.    

· Identifies & Initiates process improvements to decrease number of service complaints    


Order management    

· Executes track and trace on daily basis, follows up on delays, and signs off reports    

· Executes returns for all order types, credit and debit notes, follows up timely release    


Customer Master Data    

· Sets-up new customer; Initiates (e-)form, follows-up with affiliate and the new customer, and performs Customer Master Data entry    

· Maintains and updates Customer Master Data requests.  


Education and Experience  


· Minimum 1 to 2 years of related experience in customer service or sales    

· Ability to shift between tasks in a dynamic environment and work within diverse, international group of people    

· Experienced in working with automated systems (computer bases business systems) like MS-Office    

· Advanced communication skills    

· Customer and services focused    

· Fluency in English, both in oral and written communication + 1 native German language required in the team.    

· High quality standards with regards to work    


If you have the experience needed for this position, please contact Alexander Sourounis, Senior Consultant TalentSource Life Sciences Unit, and send your CV in WORD format to alexander.sourounisReemplazar por una or Paulina.KusmirowskaReemplazar por una  


Why TalentSource Life Sciences/Cromsource  


CROMSOURCE is a family-owned, high quality ISO-certified international provider of outsourced services to the pharmaceutical, biotechnology and medical device industries. Since 1994, we have been supporting our clients with outstanding clinical research and staffing solutions services. TalentSource Life Sciences is a fully dedicated flexible resourcing unit within CROMSOURCE and the successful growth has been achieved by putting high quality and client focus at the heart of everything we do.       


Our employees are the most valuable company asset and we value resources and ensure they work in a friendly, family environment and develop their skills and talents. Human Resources is the fulcrum around which all activities are built and close management and train

Servicio de empleo de origen: BA, Servicios Públicos de Empleo, Alemania.

País del trabajo: Países Bajos.


Ver 2421 ofertas de trabajo en "NEDERLAND" (Países Bajos).

Fecha de inicio: 11/01/2018.

Nº de vacantes: 1.

Nivel educativo requerido: Sin especificar.

Tipo de contrato: Jornada completa.

Duración del contrato: Indefinido.

Cómo solicitar: Otros (véase la descripción).

Cómo solicitar el puesto:

Please click this link for more information about application method:

Empresa: Cromsource GmbH.

Dirección: Borchersstrasse 20, D-52072 Aachen, Deutschland.

Contacto: Alexander Sourounis

Email: alexander.sourounisReemplazar por una

Teléfono: +49 241 7500700.

Fax: +49 241 7500755.

Ver las 238 ofertas de trabajo de Profesionales científicos e intelectuales : Especialistas en organización de la administración pública y de empresas : Especialistas en organización de administración : Analistas de gestión y organización ofertadas.

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