Accounts Receivable Specialist (0-hour) - Mainport Hotel Rotter

In hospitality there is never a dull moment. Are you excited about working with an international brand? The 5 star Mainport hotel Rotterdam is, combined under one roof with the 4 star DoubleTree by Hilton Rotterdam Centre, the largest hotel in Rotterdam and one of largest properties in the BeNeLux region that offer 480 rooms, 2 restaurants, bar area, room service and 1.000 m2 of banquet facilities. The hotel is located in the centre of Rotterdam, at the riverbanks of the Maas and its well-known Erasmus bridge. Due to this location all hotel rooms of this hotel offers an amazing view on the skyline and city centre of Rotterdam.

Both hotels are under transformation at the moment, whilst continue the operations, as they will be rebranded as Mainport Curio collection by Hilton and DoubleTree by Hilton Rotterdam Centre in 2024.

As a result of this rebranding you might enjoy the best of both worlds once you start working with us! You will become a part of the Hilton Family and as this property is managed by Cycas Hospitality you are also a true Cycadette. This means you will have all the benefits of the Hilton Family and all the benefits of being a Cycadette!

The administration of the Groups, Meetings and Events are handled by you, the Collections Agent. You are actively engaged in keeping track of all collections in Groups, Meeting & Events and Accounts Receivable. In your role, you are active in the entire process of collections and own tasks from contacting clients to prompt submission of information and problem resolution. You are a dedicated host and a direct link between the clients and the hotel's operational departments.

Reporting to the Director of Finance with a dotted line to the M&E Manager, you are responsible for (among other duties):

Groups, Meeting & Events

- Ensuring signed contracts are on file prior to event start

- Ensure prepayments are made in line with contract agreements and cards are available for residual function payme