Account Officer - UK Market - CDD 12 months (m/f). Luxemburgo

About Lombard International Group

Lombard International Group (‘the Group') is the leading European provider of cross-border wealth, estate and succession planning solutions, based on Luxembourg unit-linked life insurance. Our 30+ years' experience combined with our award-winning solutions and services are highly sought after and valued by our clients and their advisers. What truly matters to them is being able to protect, preserve, and pass on their wealth for future generations.

With our presence in 7 countries, the Group has an internationally diversified footprint serving over 15 markets across Europe. Our dynamic international team of 450+ experienced wealth structuring specialists, subject-matter and technical experts consists of 50 different nationalities, speaking over 30 languages.

We are a proud multicultural, diverse, and inclusive Group, driven by a values-based culture of performance, ambition and curiosity, where innovation is not just supported but actively encouraged. We invest in talented teams who develop their expertise, curated through support and training, and fostered through a people centred culture. Our people truly are our greatest asset!

Lombard International Group operates through two divisions:

Insurance carrier: Lombard International Assurance S.A.

Headquartered in Luxembourg, Lombard International Assurance S.A. is an insurance carrier specialising in manufacturing unit-linked life insurance solutions. These solutions are distributed by various regulated intermediaries, including private banks, family offices, asset managers, independent wealth and financial advisers, wealth and insurance brokers, professional advisory firms and other advisers active in the private wealth sector.

Distribution Companies

The Group has a number of wholly owned investment and insurance distribution businesses who market and advise on unit-linked life assurance products manufactured by Lombard International Assurance S.A.

For further information about Lombard International Group, please visit:  www.lombardinternational.com

Your role – Are you ready for a challenge?

The Account Officer - UK Market is responsible for assisting the timely and effective day to day processing of servicing activity for UK policies. Ensuring that all work items are processed in accordance with compliance obligations and within agreed service standards.

The ideal candidate will be flexible in handling daily operations related to servicing existing clients and policyholders, along with custodian account processing requirements.

Your responsibilities will be as follows:

Acting as the point of contact for any partner and client queries received by email, post or by telephone;

Taking the necessary action to respond in an effective, professional and timely manner to the queries received by telephone, email or post from several partners, clients or sales colleagues consistently ensuring a high level of service;

Performing accurate and timely processing of policy transactions, servicing and query resolution during the life cycle of a policy, including document management;

Assisting in processing the due diligence review of transactions in line with corporate standards;

Developing and maintaining a strong working relationship with our sales consultants and all partners;

Embrace a risk aware mind-set and ensure any issues / risks are identified and brought to management attention in a timely manner.

Your profile – Have you got what it takes to become our Account Officer – UK Market?

A minimum of 2 years' experience within the financial/insurance sector;

Aware of developments within the financial/insurance sector in general, and competent in dealing with queries relating to funds and financial instruments;

You enjoy working in a challenging, fast paced environment and look for the opportunity to excel in all aspects of your role;

Take personal pride in delivering high quality service to internal and external clients;

Strong prioritisation skills and flexible, reliable and responsible in challenging situations;

A team player with excellent interpersonal and communication skills, verbal as well as written;

Ability to work independently while keen to work as part of a team and assist colleagues;

Ability to demonstrate a high level of initiative and problem-solving capabilities;

Willing to make the extra effort as required;

Native English speaker, any other European language skills will be considered an advantage.

We offer you

Sitting at the crossroads of private banking, asset management and insurance, we operate in a well-established and fast-growing segment of the financial services industry. We offer a thriving and entrepreneurial work environment, with the opportunity to work across multiple geographies, learn valuable new skills, develop great expertise, and establish long-lasting relationships. It is an exciting opportunity to build a network of contacts across the organisation in a collaborative and diverse workplace. At Lombard International Group we have a diverse team of over 50 nationalities. We are always looking for exceptional talent to join our team. Because our people are our greatest assets, you will enjoy reward and recognition packages. We also offer you the possibility to shape your professional career in line with your own goals and the opportunity to work with the top talent in the industry. We are committed to extending equal employment opportunities to all individuals.

Be a part of our community!

Lombard International Groups an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, colour, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Given the sensitive nature of our business, industry sector and the role as described, the selected candidate is required to provide a criminal record (Bulletin n°3 for Luxembourgish residents). This excerpt will be kept by Lombard International Assurance S.A. in compliance with article 8-5 (2) of the law of 23 July 2016 and for no longer than one month from the conclusion of the employment contract; otherwise it will be destroyed without any undue delay should the candidate not be hired.

Should you be interested in pursuing this opportunity, please send your application in full confidence to Lombard International Assurance S.A, https://www.lombardinternational.com/en-US/Careers/Job-Board

Lombard International Assurance is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently.

Our Recruitment privacy notice is in line with GDPR and provides more information with regards to the types of data that we collect and hold on you as a job applicant, including for the performance of Background Checks.  It also sets out how we