Online Store Agent in Lisbon (Dutch Speaker). Portugal

Do you prefer online shopping over visiting department stores? Are you looking for a job in which you would work with brands from all over the world? Work for bol.com, one of the leading web shops for books, toys, and electronics, located in Lisbon. Whether you want to have an incredible experience abroad, or you are looking to have a kick-start to your career in an innovative environment, this is the opportunity for you!

Your responsibilities and impact as a customer service agent will be:Assisting customers who have questions about their shopping cart or are experiencing another problem during their shopping experience, either by phone, e-mail, or chatrooms

Providing smart and calm solutions in situations while paying attention to details

Skills, qualifications and interests you need to succeed in this role:You are fluent in Dutch or Flemish and have a good command of English

You are energetic and innovative

You are a fast thinker and work proactively

Motivation and teamwork are some of your soft skills

Passion for fashion and trends. Capable of accessorizing and providing styling advice

You have excellent communication skills

You have an intercultural mind and willing to work with many other nationalities

What’s in it for you?Type of contract: a long-term fixed term contract, renewable every year

Working hours: full time (40h/week) on rotating shifts (depending on the project)

Salary conditions (*) – 2 options:

Including free accommodation (shared flat, all bills included): 1040€ gross/month

Excluding accommodation: 1298€ gross/month

For international candidates:

Reimbursement of your initial flight expenses after 9 months

Airport pick up

Yearly two-way flight ticket back to your home country (within the EU)

Help in paperwork, opening bank account, etc. upon your arrival

Free Portuguese lessons, cooking classes, sport activities and social events organized by the company

Real career opportunities in different career paths

(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)

What should you expect from living in Lisbon?A colourful city view and a rich cultural history

Pros of living in a European capital on a budget

Delicious Portuguese cuisine and famous cafe culture

Friendly people, good vibes and a happy-go-lucky urban life

Warm climate all year and a sunny beach life next to the Atlantic

A large English-speaking local community and international environment

Your Future Company:

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Required language: Dutch