Contratación en España de agente de centro de atención al cliente

Working and living on of the Balearic Islands , where you can enjoy the Mediterranean climate can now become reality. Start your career on one of the four major islands, known for being popular tourist destinations. Are you also a talented communicator and possibly already have some experience in customer service? Then this is your opportunity to help travelers to spend an unforgettable holiday.

Your responsibilities and impact as a Travel and Tourism Agent will be:

Face-to-face counselling of clients on site in hotels

Selling products and services based on guests' needs

Organizing and coordinating individual travel plans

Supporting guests with booking troubles (altering, canceling or creating new reservations)

Ensuring customer satisfaction

Skills, qualifications, and interests you need to succeed in this role:A native level of German and a B2+ level of English

Willingness to travel, experience new cultures and work with international people

Passion for the tourism industry

Knowledge of the value and impact that a good customer experience can create

Being an attentive listener, comfortable and skillful at communicating with people and solving individual problems

Willingness to move to different locations

Spanish working papers (NIE + SSN OR Passport) + drivers license

What’s in it for you?Type of contract: seasonal contract (April - October 2024) - renewable for the next season

Working hours: full-time (40h/week) in rotational shifts

Competitive salary

Possibility of receiving a commission (related to sales activity)

Private health insurance provided

Possibility of provided accommodation (depending on the exact location)

Working in an international, multinational team

Working with one of the biggest and most famous tour operators in Europe

Your Future Company:

You will work for one of the world's best-known travel agencies which are located in various countries worldwide and provide services in all aspects of tourism. They are supporting you to learn the demands of the job, the platforms and channels they use, and all about their services and products.

Is this project not the best fit for you? Feel free to check our other opportunities for entry-level German speakers or send us your CV to be considered for other projects or future opportunities.

Required language: German