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ZZ602101 - Senior Service Desk Specialist – Change and Incident Manager

Ofertas de Técnicos en ciencias físicas y químicas en Reino Unido



Clasificación del trabajo: Técnicos y profesionales de nivel medio : Profesionales de las ciencias y la ingeniería de nivel medio : Técnicos en ciencias físicas y en ingeniería : Técnicos en ciencias físicas y químicas.
Technicians and associate professionals : Science and engineering associate professionals : Physical and engineering science technicians : Chemical and physical science technicians.

Descripción de la oferta de trabajo:
Information Services Service Delivery   Senior Service Desk Specialist – Change and Incident Manager   Employment type:  Permanent Employment basis:  Full time Salary: £33,943 - £37,075 per annum        Post number: ZZ602101 Closing date: 21 July 2017   Interview date: 11 August 2017   Information Services are looking for an experienced Service Management professional to join the Customer Service Delivery Team.   Reporting to the Customer Service Delivery Manager, the Incident and Change Manager will have responsibility for ensuring that the two processes are effective across the department, and that they remain relevant and fit for purpose. ITIL qualified to practitioner level, the role holder will have an in depth knowledge of the Service Transition and/or Service Operation lifecycle.   As part of the role, the post holder is also the Team Leader for the Service Desk, the successful candidate will be responsible for overseeing day to day operational activities, acting as a liaison point for the Service Desk and keeping the team informed through dissemination of information.   Comfortable working at all levels of the organisation, the role holder will Chair the monthly CAB to seek authorisations for changes, and create appropriate plans for communication and management of subsequent actions.   This role demands a highly organised and motivated individual with the passion to deliver excellent customer service and satisfaction, a team player able to positively influence others in ensuring that desired outcomes are achieved.   For further information or an informal discussion, please contact Matthew Green 023 9284 5829 Please do not click apply button. For further details and to apply please visit https://port.engageats.co.uk

Servicio de empleo de origen: Department for Work and Pensions, Public Employment Services, United Kingdom.

País del trabajo: Reino Unido.

Fecha de inicio: 13/06/2017.

Nº de vacantes: 1.

Salario: 33943.0 GBP mínimo y 37075.0 GBP máximo (Anualmente).

Tipo de contrato: Jornada completa.

Duración del contrato: Indefinido.

Cómo solicitar: Otros (véase la descripción).

Cómo solicitar el puesto:
Apply online at https://jobsearch.direct.gov.uk/GetJob.aspx?JobID=43799610

Empresa: University of Portsmouth.





Ver las 166 ofertas de trabajo de Técnicos y profesionales de nivel medio : Profesionales de las ciencias y la ingeniería de nivel medio : Técnicos en ciencias físicas y en ingeniería : Técnicos en ciencias físicas y químicas ofertadas.

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