Finnish Customer Service Advisor. Northumberland and Tyne and Wear
Contratación en Reino Unido (Northumberland and Tyne and Wear) de Empleados de centros de llamadas
Clasificación del trabajo:Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de centros de llamadas. Clerical support workers : Customer services clerks : Client information workers : Contact centre information clerks.
Descripción de la oferta de trabajo:
Puhutko Suomea? Joo? We are currently recruiting for a number of Finnish Customer Service Advisors to join an innovative well known global brand located in Gateshead. This is an excellent opportunity to develop a career within a growing firm if you have a passion for delivering a great customer experience. As a Finnish Customer Service Advisor you'll be the first point of contact for customers where you deliver a first class customer experience In return, you can expect a first-class training programme and a clearly defined career development path. Hours of Work: Full time (37.5 hours) 5/7 days between 7:45am - 5:15pm Monday - Sunday. Full flexibility required. Key Responsibilities: * To professionally handle queries via a range of channels including: inbound calls and email. * Provide customers with information and guidance in line with service remit * Make outbound calls as required * Follow all service and business processes as instructed * Log all required details in the relevant databases * Research information where required using available resources * Resolve and take case ownership of complaints were possible Essential Requirements: * Excellent written and spoken Finnish * Excellent written and spoken English * High attention to detail * Excellent organisational skills * Ability to work in targeted environment * Positive attitude * Contact Centre experience is preferable but not essential This is an excellent opportunity to join a growing business who will fully support and train you to be the best you possibly can. If you are interested the opportunity please apply online in the first instance. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Servicio de empleo de origen:Department for Work and Pensions, Public Employment Services, United Kingdom.