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Technical Support Advisor - German market (m/f) (IT-Kundenbetreuer/in)

Oferta de trabajo de Vendedores por teléfono en España

Clasificación del trabajo: Trabajadores de los servicios y vendedores de comercios y mercados : Vendedores : Otros vendedores : Vendedores por teléfono.

Descripción de la oferta de trabajo:

Stellenangebotsbeschreibung: Do you know a world well known American corporation which provides Internet-related product services, including internet search, mapping, cloud computing software and advertinsing? Are you passionate about new technologies? If your answer is yes and you like helping others with their technical issues, then you might be the perfect for us! RESPONSIBILITIES: - Maintain client relationships through product support over the phone - Respond to incoming calls and e-mail from enterprise client - Manage effectively all incoming incidents in a customer Service enviroment - Gather information from customers, troubleshoot technical and account issues - Excellent listening and communication skills, both written and verbal (Sales experience is a plus) - The agent is a business consultant capable of understanding customer's business challenges and tailor a solution adapted to their need - Confident at overcoming product objections WORKING CONDITIONS: - Full-time (39 hrs/week) and Indefinido Contract - Salary: 20.000 Euros gross/year + up to 3.000 Euros gross/year in bonus + 1.540 Euros/year in ticket restaurant - Schedule: Monday-Friday from 09:00 to 18:00 - Location: Barcelona Center REQUIREEMTS: - High Level of German and fluent English - Great teammate - Willingness to learn and apply new technologies - Analytical skills with demonstrated problem solving ability desired - Ability to operate in high pressure situations - Good technical skills and knowledge preferable - Excellent communication skill Place of work: Barcelona/Spain ***The recruitment processes and people involved in them (both recruiters and project managers) will not discriminate any candidacy because of age, disability, ethnic, material status, gender, nationality, ideology, politic, race, religion and sexual orientation.*** ___________________________________________________________________________________________ How to apply: Please sent your application in English language via e-Mail to: point of contact: Nicole Plener

País del trabajo: España.

Número de puestos: 1.

Tipo de contrato: Jornada completa.

Empleador: Sellbytel Group Barcelona.

Idiomas: inglés (Avanzado).

Instrucciones para solicitar:

Gewünschte Bewerbungsarten: per E-Mail Geforderte Anlagen: Anschreiben und Lebenslauf in englischer Sprache Stellenangebot-Details in der Jobbörse der BA aufrufen: 10000-1150694381-S

Forma de contacto:

  • Dirección: Zentrale Auslands- und Fachvermittlung (ZAV), Villemombler Str. 76, 53123 Bonn, Deutschland, Nordrhein-Westfalen
  • Correo electrónico:

Identificador de la vacante:10000-1150694381-S.

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