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Contrato en Västra Götalands län (Suecia) de Directores de administración y servicios

Team Leader Customer Service To Akzonobel



Clasificación del trabajo: Directores y gerentes : Directores administradores y comerciales : Directores de administración y servicios : Directores de administración y servicios no clasificados bajo otros epígrafes.
Ledningsarbete : Administrativt ledningsarbete : Chefer inom företagstjänster och administration : Övriga chefer inom företagstjänster och administration.

Descripción de la oferta de trabajo:

Are you customer focused with high ambitions and want to develop as a leader in an international organization with great possibilities?

If the answer is yes, you might be the Operational Team Leader to our Customer Service team that AkzoNobel is looking for!

As a Team Leader you will coach and develop team members, initiating and implementing changes to meet AkzoNobels ambition to always be better. You will be involved in several different processes and will be having direct contact with customers, our sales organization and production. This is the perfect position for you who thrives in an dynamic environment where you are building and developing your own network!

Together with your positive, helpful and competent team you ensure daily operation runs smoothly and customer requirements on order fulfillment are met. You will face challenges and problems which makes your day to day work varying and developing to meet customer questions in the best way.

Main responsibilities

* Personnel responsibilities for four team members which incorporates supporting day to day routines, keeping development and salary dialogue, managing staff planning and contribute to a working climate with continuous improvement

* Receive orders, transfer them to SAP, check orderstatus, monitor the status, manage billing, deliver shipping documents and follow-up

* Handle and answer questions from internal an external customers

* Responsible for complaints and return handling

* Keep both external and internal customers pro-actively informed about issues regarding order fulfillment

Additional information

This is a permanent position on a full time basis, reporting to the Customer Service Manager abroad and based in Marieholm, Gothenburg.

Please apply via our online recruitment system with an uploaded job specific resume and cover letter in English. We do not accept applications via e-mail, these applications will be disregarded.

For additional information about the vacancy please contact Stephanie Kool-Claessens, Customer Service Manager, +31 611 767 732.

For information about the recruitment process, please contact Matilda Bolin, Talent Resourcing Partner, +46 709 577 134 or Matilda.BolinReemplazar por una arrobaakzonobel.com

If you have any general questions about your application or need assistance please contact: TalentResourcing.SEReemplazar por una arrobaakzonobel.com.

We are looking forward to your application!

More about the business

This position falls within the Business Unit Industrial Chemicals, which produces and markets salt (industrial and foodgrade), energy, DME, chlor-alkali products and derivatives like monochloroacetic acid (MCA). The Customer Service Department is part of the BU Sales Operation Department and interlinks with the business side (Sales and Marketing) and the operational side (plant and site logistics) in order to best serve the customer.

The team in Gothenburg serves mainly the Swedish market withdeliveries of Salt and Chlor-Alkali products. Customer volume varies from one pallet per year till multiple full truck deliveries per week.

We perform drug tests on all employees as a part of our effort to maintain a drug-free environment.

* Bachelor´s degree within relevant field

* 3-5 years experience as a leader or within customer service

* Fluent in Swedish and English, both oral and written

To suceed as a Team Leader, you need to be a pro-active problemsolver who loves the challenge finding new solutions. In addition you are able to handle several different tasks and questions at the same time. You are accurate and able to

Servicio de empleo de origen: Arbetsförmedlingen, Servicios Públicos de Empleo, Suecia.

País del trabajo: Suecia.

Región: Västra Götalands län.

Ver 991 ofertas de trabajo en "Västra Götalands län" (Suecia).

Fecha de inicio: 03/08/2017.

Nº de vacantes: 1.

Experiencia: No se precisa.

Nivel educativo requerido: Sin especificar.

Carnet de conducir: No.

Tipo de contrato: Jornada completa.

Duración del contrato: Indefinido.

Cómo solicitar: Otros (véase la descripción).

Cómo solicitar el puesto:

Empresa: Akzo Nobel Functional Chemicals AB.

Dirección: s 44485 STENUNGSUND.

Contacto: titel : telefon 1: () telefon 2: () mobil: e-post:

Teléfono: 030385000.





Ver las 201 ofertas de trabajo de Directores y gerentes : Directores administradores y comerciales : Directores de administración y servicios : Directores de administración y servicios no clasificados bajo otros epígrafes ofertadas.

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