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Empleo de gestor de la atención al cliente/gestora de la atención al cliente en Portugal

Sports Retail Customer Service Agent (dutch Speaker)

Clasificación del trabajo: Profesionales científicos e intelectuales › Especialistas en organización de la administración pública y de empresas › Profesionales de las ventas, la comercialización y las relaciones públicas › Profesionales de la publicidad y la comercialización › gestor de la atención al cliente/gestora de la atención al cliente.

Traducción de la profesión: Especialistas das actividades intelectuais e científicas › Especialistas em administração e negócios › Especialistas de vendas, marketing e relações públicas › Especialistas em publicidade e marketing.

Descripción de la oferta de trabajo:

Are you ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and try to keep their satisfaction.

The company.

This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Lisbon.

Your responsibilities and impact as an a Sports Retail Customer Service Agent will be:

– Being a mentor to consumers in different fields (there are several projects)

– Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media;

– Identify new business opportunities by cross and upselling

– Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience;

– Being in contact with other departments and redirecting related cases and issues to related departments.

What’s in it for you?

– Type of Contract: 12 months contract (renewable)

– Working Hours: 40h/week; 5 days/week in rotative shifts from Mon-Sat from 7 AM to 10 PM

– Training fully paid (approx. 3 weeks)

– Salary Conditions(*): 1117 € gross/month (x14) + 150€ gross/month performance bonus + meal vouchers (6€/work day)

– Relocation Package for International Candidates:

– 400€ extra in the first 6 months + flight refund after 3 months

– Yearly flight ticket back to your home country

Extra Perks:

Private health insurance from day 1

International environment with team building events etc.

Skills, experiences and interests you need to succeed in this role:

– Speaking a native level of Dutch and at least a B2 level in English

– Knowing the value and impact that a good customer experience can create

– Being an attentive listener, comfortable and skillful at communicating with people

– Enjoy being energetic, innovative and working proactively at a fast pace

– Getting excited about intercultural communication and the expatriate lifestyle

– Are already living in or willing to relocate to Lisbon for an international career and life experience.

Hi, I’m Yasmina from Blu Selection. I’ll take care of your recruitment process for this position. Feel free to call me at +34 931 24 44 90 or reach me via LinkedIn.

This project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities.

País del trabajo: Portugal.

Número de puestos: 10.

Nivel educativo: Educación primaria.

Empleador: COBETEC (COBETEC ).

Instrucciones para solicitar:

Om te solliciteren voor deze job, gelieve de sollicitatie procedure te raadplegen

Forma de contacto:

  • Ciudad: Barcelona; Código postal: 08019; Calle: Carrer de Bac de Roda, Número: 120
  • Correo electrónico: yasminabluselection.com

Oferta de trabajo obtenida del portal Eures, con fecha 14 de Enero de 2022, y con identificador de la vacante:63749853.

Ver las 135 ofertas de trabajo de Profesionales científicos e intelectuales › Especialistas en organización de la administración pública y de empresas › Profesionales de las ventas, la comercialización y las relaciones públicas › Profesionales de la publicidad y la comercialización › gestor de la atención al cliente/gestora de la atención al cliente ofertadas.

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