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Software Support Professional (m/d/w) (Softwareentwickler/in)

Oferta de empleo en Rumanía (Sibiu) de Desarrolladores de software

Clasificación del trabajo: Profesionales científicos e intelectuales : Profesionales de tecnología de la información y las comunicaciones : Desarrolladores y analistas de software y multimedios : Desarrolladores de software.

Specialiști cu ocupații intelectuale și științifice : Specialiști în informatică și comunicații : Proiectanți și analiști de sisteme și aplicații informatice : Proiectanți de sisteme informatice

Descripción de la oferta de trabajo:

Stellenangebotsbeschreibung:

We are looking for an enthusiastic colleague demonstrating the same

“Passion for Learning” as we do, a person wanting to grow together with

us. As part of our level 2 Customer Support department, you will solve

issues, problems and incidents for our international customers with a range

of in-house, award-winning E - Learning software.

*Your Job*

· Be the single point of contact for our International English speaking

customers

· Manage incidents

· Test and reproduce the customer scenarios in order to solve issues,

problems and incidents complying with our SLA’s by working together with

colleagues from Support, Software Development, Technical Services and

Consulting

· Bring a significant contribution to ensure high-quality for our software

applications by thoroughly testing them

*Key Attributes *

· Minimum 2 years hands-on experience in IT Customer Support or Software

QA in a fast paced environment

· Fluency in English language (written and spoken) is essential ,

knowledge of the German language would be an advantage

· Good understanding of software (ex. WEB applications) and hardware

fundamentals.

· Excellent troubleshooting skills, passionate about helping customers

finding the right solutions. Passion for learning, for using complex

applications and for coaching others.

· Analytical and problem-solving skills, structured approach following the

existing procedures, together with the ability to manage high priority

situations.

*What we can offer you *

· An opportunity to work with inspiring colleagues and really grow your

career

· Exciting projects for major brands

· Flexible working, providing your work allows it

· Ability to work from home

· Recommendation colleague referral scheme

· Gym membership

· Free fruit basket in the office

· Booster subscription

· Medical subscription

· Participation to sport and team building events

*About IMC*

· Digital education is our mission. WE EMPOWER PEOPLE

· Using digital learning solutions, we help national and global

organizations to develop their employees in an innovative, motivating and

effective way.

· IMC is one of the world's leading service and technology providers for

learning, talent and new media solutions, with 12 international locations

and award-winning products. We are proud of 300+ excellently trained,

creative and competent colleagues. Over 1100 renowned international

customers inspire us to the highest quality.

País del trabajo: Rumanía.

Región: Sibiu.

Ver 5 ofertas de trabajo en "Sibiu" (Rumanía).

Número de puestos: 2.

Tipo de contrato: Jornada completa.

Empleador: imc information multimedia communication AG (https://www.im-c.com/).

Instrucciones para solicitar:

Gewünschte Bewerbungsarten: über Internet Internetadresse: http://jobspreader.com/qfddn?utm_source=jsba&utm_medium=n-a&utm_campaign=technik&utm_term=software-support-professional-m-d-w Stellenangebot-Details in der Jobbörse der BA aufrufen: 12336-a20f286j0153130-S

Forma de contacto:

  • Dirección: 550052 Sibiu, Rumänien, Sud

Identificador de la vacante:12336-a20f286j0153130-S.

Ver las 723 ofertas de trabajo de Profesionales científicos e intelectuales : Profesionales de tecnología de la información y las comunicaciones : Desarrolladores y analistas de software y multimedios : Desarrolladores de software ofertadas.

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