Senior Service Specialist, Grundfos Service & Solutions
Oferta de empleo en MIDTJYLLAND (Dinamarca) de Ingenieros industriales y de producción
Clasificación del trabajo:Profesionales científicos e intelectuales : Profesionales de las ciencias y de la ingeniería : Ingenieros (excluyendo electrotecnólogos) : Ingenieros industriales y de producción. Arbejde, der forudsætter viden på højeste niveau inden for pågældende område : Arbejde inden for naturvidenskab og ingeniørvirksomhed : Ingeniørarbejde (undtagen inden for elektroteknologi) : Ingeniørarbejde i industri og produktion.
Descripción de la oferta de trabajo:
Would you like to be part of developing the world’s most sustainable pumps and establish a global network of technical experts, who can provide technical support to our customers worldwide?You get the overall responsibility of making sure that our products can be installed, serviced and taken down again. In essence, you ensure that relevant service offerings and service plans are an integrated part of the product development process from the idea phase through product launch to phase-out at the end of the product life cycle. Doing so, you get:- To be part of a family-owned business, where you get to focus on developing sustainable products and really grow your technical skills.- A great network, as you teach colleagues across our global, market-leading organization how to handle new products.Welcome to Grundfos:You will be a part of an international team of 12 responsible for Business Development and Product Management for Services. In Bjerringbro, you join the Global Service Specialists team alongside 4 colleagues. Here, you get the responsibility for a specific part the product portfolio.Ensure that our products can be serviced:You spend most of your time developing and maintaining service plans for our products. In the product development process, which involves several stakeholders, you ensure that our new products are serviceable end-to-end and that we offer the right service offerings.Thus, you determine and formulate all relevant information regarding the product life cycle, including installation, repair, frequency of service and how to change hardware.Teach colleagues across Grundfos:Applying your knowledge from the development process, you train the trainer to ensure that our service engineers know how to install and service new products. Also, you assist in first time installations. This takes you travelling upwards 30 days per year visiting Grundfos branches.Support our Customers:Being our most knowledgeable expert on your product portfolio, colleagues in the field look to you for answers when they cannot answer customer inquiries themselves.Create the world’s most sustainable pumps:You will join Grundfos at an exciting time. We are the long-time market leader in our field but we never rest on our laurels. Right now, we are focusing on applying digital features, making our products even more advanced and introducing a whole new range of service offerings. Are you ready to support the digital pumps of the future?Technical background and business acumen:- You hold a technical or engineering degree within mechanics, electrics or hydraulics and have solid experience from a similar position.- You have a high technical understanding of as well as experience with working on projects within an international organisation.- It is an advantage if you have direct customer experience from a service and/or sales organisation.- You possess working knowledge of MS Office and ERP systems (we work in SAP).You speak and write English fluently.You thrive in a role where you are able to combine your insight in technical products and services with your passion for delivering value to customers. You have well-developed interpersonal and communicative skills allowing you to collaborate with other technical experts. Finally, you are able to prioritise your responsibilities to secure meeting your deadlines.You apply for this position by clicking the link. We invite candidates for interviews on an ongoing basis.We look forward to hearing from you.
Servicio de empleo de origen:AMS, Servicios Públicos de Empleo, Dinamarca.