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Residential Services Supervisor. Reino Unido

Vacantes de Técnicos y profesionales en Reino Unido

Clasificación del trabajo: Técnicos y profesionales de nivel medio.

Technicians and associate professionals

Descripción de la oferta de trabajo:

Residential Services Supervisor Residences Location: Halls Salary: £25,217 to £30,046 per annum Full Time Fixed Term (until 06/01/2021) Closing Date: Monday 02 December 2019 Interview Date: Wednesday 18 December 2019 Reference: 1207619TD Residential Services currently have an opportunity for a full-time Supervisor to join the team looking after the accommodation needs of our students, including the management of our own halls of residence.

You will be joining the team at an exciting time as we continue to develop our portfolio of over 6,000 rooms, instigating a new refurbishment plan along with continued development of our halls offer to enhance student experience.

This is a new position with an exciting opportunity to enhance the service provision of our front of house teams by overseeing Residential Services Facilities service delivery into the weekend.

The successful candidate will be responsible for supervising the running of halls and will be a key link between daytime site supervisors and the teams that work during the weekends in halls.

You will act as a point of escalation for Facilities related queries such as maintenance, cleaning and halls-related student discipline cases in relation to the Halls Regulations.

In addition, you will be passionate about the delivery of improvements through training and oversight to our front of house services.

Another key priority for this role is to work with the Residential Services team on developments in response to our Residential Staff survey.

To ensure the smooth running of our service you will need to work in close partnership with colleagues in the Student Life team who collectively provide a 24/7 support to students in Halls.

You will also need to collaborate with other departments within the University who deliver services in our Halls of Residence and ensure that enhancing the quality of the student experience is central to all work undertaken.

The successful candidate will be an excellent communicator, self-sufficient and adaptable.

In addition, they will have experience of the supervision, motivation and development of a team of staff in order to deliver excellent service.

You will already have experience of service delivery in a customer environment and will need to show potential for innovative and influential thinking.

The working hours for this role are on a rota pattern, with routine patterns of work, predominantly Tuesday to Saturday.

The standard hours of work will be 11am-7pm.

For critical weeks for the service, for example following arrivals in September when we are conducting Open Days, some flexibility would be required.

There is a requirement to work as part of a rota to support key weekends for the service, particularly in the summer for open days, student arrival and departure periods.

Residential Services operates an on-call team to support the Residential Services team in the evenings and weekends as a point of escalation.

There is an opportunity to be part of this rota if and when a vacancy arises within the on-call team.

If you would like to find out more or have any questions regarding this position please contact Laura Palmour at

Application Procedure You should submit your completed application form online at

The application deadline will be midnight on the closing date stated above.

If you need any assistance, please call Steff Palmer (Recruitment Team) on 44 (0) 23 8059 4560.

Please quote vacancy reference number 1207619TD on all correspondence.

País del trabajo: Reino Unido.

Número de puestos: 1.

Tipo de puesto: Contrato.

Tipo de contrato: Jornada completa.

Empleador: University of Southampton.

Instrucciones para solicitar:

Apply by visiting this page:

Identificador de la vacante:3412679.

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