Human Factors Manager Flight Operations (m/f). Luxemburgo

Main duties:

    Design, deliver and supervise all Human Factors and Crew Resource Management trainings and projects according to current legal and internal regulations in force and align these tasks with industry best practice keeping abreast of the latest research and development

    Select, train and supervise the dedicated staff in their assigned tasks to achieve the common goal of optimum Human Factors and Crew Resource Management standards to improve safety and operational effectiveness

    Design and monitor the course feedback system encompassing all training events within Flight Operations to improve quality of the training settings

    Be a member in the ERAP team to provide social support

    Design and monitor the Crew Resource Management assessment program for flight crews

    Design, apply and evaluate instruments for selection of pilots and complimentary functions in Flight Operations

    Design, apply and evaluate the Co-Pilot Development Scheme

    Perform support and counseling in case of request by Flight Operations staff

    Be a member in the Safety and Quality Actions Group for Flight Operations, Ground Operations and Maintenance

Required profile:

Minimum required criteria:

    Be degree holder (Master) or equivalent in aviation or related disciplines

    Provide a confirmed experience in an aviation environment including involvement in the Aviation Human Factors discipline

    Have a good knowledge in Aviation Human Factors with experience in the delivery and development of Human Factors training including Crew Resource Management

    Show strong leadership skills

    Show strong skills in Project Management

    Have good presentation skills

    Show a high amount of rhetorical ability

    Have good conflict management skills

    Be opened to attend Human Factors related courses and symposiums in order to gain knowledge

    Accept Duty Travel

    Be familiar with standard office applications

    Show excellent communication skills in English as well as skills in French or German (spoken and written)

Desired or to be acquired criteria:

    Demonstrate excellent interpersonal and communication skills with the ability to interact within the team and with people at all levels

    Be familiar with all Human Factors and Crew Resource Management related projects, training concepts, documents and equipment within the assigned area

    Provide a confirmed experience in support and counselling of staff

    Must provide an effort in the undeveloped language

    Demonstrate good practice in teaching and instruction

    Apply strict confidentiality

    Be a team player

    Be autonomous and well organized

The ideal candidate:

    Hold or have held a pilot licence or an experience as Cabin Crew Member

    Knowledge of Luxemburgish or any other language is considered as an asset