Front Office Supervisor. Suecia

Situated in central Stockholm, the 414 room Radisson Blu Waterfront Hotel, is an ideal spot for both business and leisure travelers. Above and beyond the convenient location, our hotel provides guests with a wide array of services and amenities.

Our rooms have scenic views of both the city and the cay to create a unique atmosphere for our guests and our on-site dining serves delicious international cuisine at the RBG Bar & Grill. Guests can also work up a sweat in the fitness center. Connected to the Radisson Blu Waterfront Hotel, Stockholm Waterfront Congress Center, offers unmatched flexibility for up to 3000 people.

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Front Office Service Manager to join our dynamic team here at  Radisson Blu Waterfront Hotel!  

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

The Front Office Service Manager Role

Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.

    Our Front Office Service Managers love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between

    You will supervise our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level

    You will exude patience, empathy and have the personality to host the show

    As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department  As Front Office Service Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Front Office Service Manager

    Flexibility and a positive, Yes I Can! Attitude

    An eye for detail

    Is a creative problem-solver

    Passionate about creating extraordinary service

    Ability to work as part of a team to ensure guest satisfaction

    Strong verbal communication skills

    Likes having fun at work

    Experience in a similar position is beneficial but not essential

What We Offer Our Front Office Service Manager

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

    Becoming a part of the #3 Best Employer in the Travel & Leisure industry globally, ranked by Forbes in 2023

    Special rates for our team members, and friends and families while travelling and staying in our hotels

    We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy

    Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all

    A workplace covered by collective agreement

    Special prices for employees at our own restaurants

    An international workplace with colleagues and guests from all over the world

The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, art'otel, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.

Become part of the world of Moment Makers, we are looking forward to getting to know you!