Customer Service for Financial Insurances (German Speaker)

Are you a number enthusiast with an interest in the financial insurance world? Are you service-oriented and enjoy helping customers?

Join our client's customer service team in Barcelona!

What should you expect from living in Barcelona?

The unique experience of an international and diverse culture

A beautiful beach city surrounded by both coastal towns and mountains

Delightful gastronomic experiences of Spanish, Catalan, and World cuisines

Quite a dynamic and active urban life where it is difficult to get bored

Sunny days, Mediterranean weather, and a relaxed lifestyle

An attractive startup and innovation hub with exciting opportunities

Your responsibilities and impact as a Customer Service Agent will be:

Interacting as a problem solver directly via phone and email with customers

Ensuring a swift and fast resolution for problems

Liaising with partners and providing direction for issue resolution in order to achieve customer satisfaction

Skills, qualifications, and interests you need to succeed in this role:

A native level of German and a good level of English OR Spanish

Having previous experience/background in administrative/ back-office work

Working coordinated, organized, and autonomously

Being energetic, innovative, and working proactively at a fast pace

Excitement about intercultural communication and the expatriate lifestyle

Living in or willing to relocate to Barcelona for an international career and life experience

Having a valid Spanish work permit (required).

What’s in it for you?Contract: 3 months + 3 months + permanent contract

Working hours: 40/weeks, Mon-Fri 9 AM - 6 PM

Salary: 23.000 gross/year

Hybrid working model

24 days/year holiday

Help with paperwork

Stable and international work environment

Fast growing company

Required language: German