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Junior Security Support Engineer (Groot-Bijgaarden) M/W/X
Ofertas de trabajo en Bélgica de Profesionales de ventas técnicas y médicas (excluyendo la TIC)
Clasificación del trabajo: Profesionales científicos e intelectuales : Especialistas en organización de la administración pública y de empresas : Profesionales de las ventas, la comercialización y las relaciones públicas : Profesionales de ventas técnicas y médicas (excluyendo la TIC).
Intellectuele, wetenschappelijke en artistieke beroepen : Specialisten op het gebied van bedrijfsbeheer en administratie : Specialisten op het gebied van de verkoop, marketing en public relations : Technisch verkopers en artsenbezoekers (m.u.v. ICT)
Descripción de la oferta de trabajo:
As a Junior Security Support Engineer, you provide excellent customer service and technical support to the customers of G DATA.
You will provide support and assistance through our call center, e-mail system, and Service Desk.
You'll work in a team from our G DATA Benelux offices at Groot-Bijgaarden, as well as from home.
The working hours are from 14h to 22h30, Monday to Friday.
For more information about our company see; https://www.gdatasoftware.com/
Responsibilities:
- Offers Technical Support service to GDATA customers via phone and email from 14h to 22h30;
- Approaches and solves requests arrived via the dedicated support channels of our technical support department;
- Shares technical information about the products with the other teams involved;
- Acquires complete information in order to escalate complex issues to the upper tiers.
- Build, assimilate, implement, audit and improve working procedures.
,
- The position is based at the GDATA office in Groot-Bijgaarden (Belgium).
- Flexible, challenging and smart environment.
- Attractive benefits package.
- Pool table, football tables and other small things to make you as comfortable as possible at work.
- Possibility to work from home after an initial training period.
- Valuable customer service and security experience
- Team player.
- Ability to work in shifts and on public holidays (with benefits).
- Advanced Windows knowledge, basic Linux knowledge.
- Customer oriented attitude.
- Communication - sharing information.
- Results and problem solving oriented.
- Initiative and proactivity.
- Proficiency in English, knowledge of the following languages is a plus; French, Dutch, Italian, Spanish
- Previous experience in similar job is a plus.
- Knowledge of the following software is a plus; Microsoft Active Directory, Exchange, SQL Server
País del trabajo: Bélgica.
Número de puestos: 1.
Empleador: G DATA SOFTWARE BELGIUM.
Instrucciones para solicitar:
Identificador de la vacante:1383449.
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