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Trabajos en Luxemburgo de Cajeros de bancos

Junior Relationship Manager/ Sales Support Partner And Client Services

Clasificación del trabajo: Personal de apoyo administrativo : Empleados en trato directo con el público : Pagadores y cobradores de ventanilla y afines : Cajeros de bancos y afines.

Bürokräfte und verwandte Berufe : Bürokräfte mit Kundenkontakt : Schalterbedienstete, Inkassobeauftragte und verwandte Berufe : Bank- und andere Schalterbedienstete

Descripción de la oferta de trabajo:

Service Management

 Ensure and deliver timely and accurate service to Partners, Clients and sales.  

 Work proactively with sales to ensure smooth cooperation and improvement of service Level.

 Prepare proactively each client or partner visit for the sales by preparing set of documents, check missing information in our files and coordinate with the Insurer.

 Make sure every client files are perfectly checked and filed. Ensure quick and professional communication of the file with the Insurance Company.  Ensure smooth follow-up with all parties involved: Insurer, Investment Manager, Sales, Custodian Banks, clients.

 Look for opportunities to improve service delivery, i.e. through improvement of our documents or our processes.  Develop new documents if needed, propose to adapt the processes if required.

 Strengthen the relationship with the insurer(s) and follow up on client requests, regularly alignment of portfolios and exchange on a regular basis.

 Take responsibility for client requests/ calls and assist/ organise client visits

Procedures & processes

 Consistently contributes to the process improvement by :

o Drafting new procedures for all tasks connected to the retention of the existing portfolio and possibilities of new business.

o Taking ownership to draft procedures if this becomes necessary for the good organisation of the team.

 Draft ‘Operational Handbook’ of the company and take ownership of keeping this document updated, at any time.

Organisation / Structure

 Take the responsibility to ensure perfect organisation of our Partners & Clients files (Hard copies & scanning, filing)

 Create systems and overviews to ensure accurate information is available about our business and our client files.

 Prioritise your tasks to accommodate workload.

Skills

 German as native language is a must, English will be the group language, French and Dutch would be seen as an advantage

 Bac+3, Bachelor or minimum work experience in similar position of 2-3 years

País del trabajo: Luxemburgo.

Número de puestos: 1.

Tipo de puesto: Contratación directa.

Nivel educativo: Grado o nivel equivalente.

Experiencia: 2 años.

Tipo de contrato: Jornada completa.

Empleador: Gatsby & White Agency S.A..

Idiomas: alemán (Avanzado); inglés (Intermedio); francés; neerlandés.

Instrucciones para solicitar:

Vous êtes invité à introduire votre candidature électronique (CV et lettre de motivation) à l’adresse email suivante: gatsbyandwhite.agency" rel="nofollow">thomas.heingatsbyandwhite.agency. Contact : M. Thomas Hein.

Identificador de la vacante:PES_LU_560346.

Ver las 158 ofertas de trabajo de Personal de apoyo administrativo : Empleados en trato directo con el público : Pagadores y cobradores de ventanilla y afines : Cajeros de bancos y afines ofertadas.

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