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German Speaking Switchboard Operator (callcenteragent/in)

Clasificación del trabajo: Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de centros de llamadas.

Funcționari administrativi : Funcționari în serviciul cu publicul : Lucrători pentru informarea clientelei : Funcționari la serviciile de informare și recepționeri

Descripción de la oferta de trabajo:

Stellenangebotsbeschreibung: Concentrix work in partnership with Opel providing a variety of services from our office in Bucharest.

We are expanding our team and are now recruiting for German speaking Switchboard Operators in Bucharest.

Every day you’ll make a difference to our Client’s customers: • Responsible for answering incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary. • Ensure that all the calls are routed to the appropriate department or person in polite and professional manner. • Handling emergency and directory assistance calls. • Other admin duties as required.

Get in touch if you have: • Good verbal communication skills in German Language (B2/C1) and at least basic English. • Fantastic telephone manner and ability to deliver excellent customer service over the phone, (previous telephone experience is essential). • Experience using the Internet & Microsoft Office applications: Excel, Word. • Good organisational and administrative skills. • Good interpersonal skills, enthusiasm and a positive attitude. • Ability to work under pressure and deal with demanding situations. • Ability to prioritise and manage own workload. • Teamwork experience - helping the team to achieve objectives, identifying issues in an objective and factual manner. • Ability to communicate effectively at multiple levels.

It is a requirement of the Switchboard team to provide a flexible approach to their normal duties and support the wider team as and when business requirements dictate.

It is on occasion necessary to undertake additional duties and training where necessary in order to provide cover in the event of absence and in the event of increased work volumes.

Hours: 08:00 – 17:00 CET Monday to Friday What we could offer you? Concentrix is a leading global business services company with over 100,000 staff in 125+ delivery centres around the world.

We provide a clear path to career development and offer support, advice, and coaching every step of the way.

Some of our other benefits include: • Bright, new, modern staff facilities with a fun, dynamic and challenging work environment. • Relocation support (for applicants 50km+ outside Bucharest). • Team building activities, networking & professional development opportunities • Medical plan • Meal vouchers: 15 RON/working day • Language classes: opportunity to develop another language Our brand-new office in Bucharest is our latest in Europe, located in the dynamic Floreasca area, just a few minutes from the metro and Promenada Mall.

País del trabajo: Rumanía.

Número de puestos: 1.

Tipo de puesto: Contratación directa.

Tipo de contrato: Jornada completa.

Empleador: Concentrix (http://www.concentrix.com).

Idiomas: inglés (Avanzado); alemán (Avanzado).

Instrucciones para solicitar:

Gewünschte Bewerbungsarten: per E-Mail Geforderte Anlagen: Geforderte Anlagen: Lebenslauf, Zeugnisse Stellenangebot-Details in der Jobbörse der BA aufrufen: 10000-1166031004-S

Forma de contacto:

  • Dirección: Concentrix, Rumänien
  • Correo electrónico: romaniarecruitmentconcentrix.com

Identificador de la vacante:10000-1166031004-S.

Ver las 681 ofertas de trabajo de Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de centros de llamadas ofertadas.

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