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German speaking Customer Success Engineer - Software - Relocation package offered (m/w)

Contratación de Programadores de aplicaciones en Bélgica

Clasificación del trabajo: Profesionales científicos e intelectuales : Profesionales de tecnología de la información y las comunicaciones : Desarrolladores y analistas de software y multimedios : Programadores de aplicaciones.

Intellectuele, wetenschappelijke en artistieke beroepen : Specialisten op het gebied van informatie- en communicatietechnologie : Software- en applicatieontwikkelaars en -analisten : Applicatieprogrammeurs

Descripción de la oferta de trabajo:

For our customer, global market leader in Belgium, we are urgently looking for an German speaking Customer Success Engineer with experience in supporting software solutions.

The Customer Success Engineer guides new customers through installation, configuration and education on the best practices of the data platform.

Candidates need to be fluent in German and English.  European candidates are welcome to apply.  This is not a developer or deep technical role.  The goal is to give new customers a great service by assisting them with the installation, train superusers ...  

Tasks and responsibilities:

Guiding customers through installation of software platform and basic configuration;

Educating end-users on the fundamentals of the platform including navigation, functionality and behavior of out-of-the-box modules;

Proactively communicating with our new customers to schedule and define their Onboarding experience;

Scheduling sync calls with new customers to ensure they are successful going forward;

Collaborating with customers project team to enable SSO/LDAP;

Providing insight and clarity to advanced configurations;

Enabling our customers development team on the basics of the Java and REST API;

Installing Integration tools with customers;

Maintaining healthy and fruitful relationships with customers measured by Net Promoter Score and Customer Satisfaction surveys;,

For our customer, global market leader in Belgium, we are urgently looking for an German speaking Customer Success Engineer with experience in supporting software solutions. The Customer Success Engineer guides new customers through installation, configuration and education on the best practices of the data platform. Candidates need to be fluent in German and English.  European candidates are welcome to apply.  This is not a developer or deep technical role.  The goal is to give new customers a great service by assisting them with the installation, train superusers ...  

Tasks and responsibilities:

Guiding customers through installation of software platform and basic configuration;

Educating end-users on the fundamentals of the platform including navigation, functionality and behavior of out-of-the-box modules;

Proactively communicating with our new customers to schedule;

  • Bachelor or Master degree;
  • Experience as a Support Engineer, Software Engineer or Technical Account Manager;
  • Experience with Java and/or REST APIs. A background in object-oriented programming is ideal;
  • Knowledge of enterprise level software architecture components and the ability to execute against Installation and Configuration guides with minimal assistance;
  • Knowledge of infrastructure components and hardware;
  • Experience with relational databases and repositories;
  • Superior written and verbal skills in German and English;

País del trabajo: Bélgica.

Número de puestos: 1.

Tipo de puesto: Contratación directa.

Experiencia: 2 años.

Tipo de contrato: Jornada completa.

Empleador: ESS TALENT.

Idiomas: alemán (Intermedio); inglés (Intermedio).

Instrucciones para solicitar:

een motivatiebrief en een C.V. te versturen via e-mail talent40.com" rel="nofollow">vacaturetalent40.com

Identificador de la vacante:986849.

Ver las 205 ofertas de trabajo de Profesionales científicos e intelectuales : Profesionales de tecnología de la información y las comunicaciones : Desarrolladores y analistas de software y multimedios : Programadores de aplicaciones ofertadas.

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