Senior Manager Fund Accounting & Transfer Agent (m/f)

Responsibilities

 Within the Fund department, the main responsibilities of the Senior Manager will be responsible for a portfolio of clients as well as one or several managers and or assistant managers to manage. The senior manager will be accountable for the quality of services delivered to his/her client portfolio. He/She will be responsible for the overall performance of his/her team(s).

Tasks

 Onboarding:

During client onboarding, Senior managers undertake several crucial tasks to ensure a smooth transition and establish a productive relationship with the new client. Here are some key responsibilities:

o Client Information Gathering: The senior managers collect essential details Client Interview: The senior manager conducts interviews with clients to gain deeper insights into their expectations, preferences, and communication styles. These conversations allow for better alignment between the client's objectives and the accounting services provided.

o Project Planning: The senior Manager will create or support her/ his subordinates a roadmap for the client's financial management. This includes setting milestones, defining deliverables, and establishing timelines for various accounting tasks.

o Establishing Financial Expectations: Clear communication about costs and services ensures transparency and avoids misunderstandings.

o Setting Up Systems and Processes: Senior manager will ensure that her/ subordinates will follow the set up of the new client within Investran/Demasys/Paxus is done properly either by the GCD or his/her team.

o Entering Data into Antrance: The Senior Managers will ensure or will delegate to her/ his subordinates that the new fund has been input relevant client data into Antrance.

 Oversight

During Net Asset Value (NAV) oversight, the senior manager will ensure his/ her subordinates play a critical role in ensuring accuracy, compliance, and smooth operations. Let's delve into their key responsibilities:

1. Monitoring NAV Production Process/ CAS/ Distribution:

o The senior manager will ensure to have in daily basis a clear overview on the production of the NAV calculation/ Units price/ CAS …  through his/ her subordinates.

o She/ he has to ensure the clients are following the Service Level Agreements (SLAs).

o Tailored dashboards with data drill-through capabilities aid in diagnosing exceptions and facilitating remediation.

2. Quality Control and Approval:

o Her/ his role is to ensure and monitor the quality. Also She/ he has to ensure the improvements of the different supports/ indicators (ensure the KPI are fully and properly fill in in regular basis, ..)

o Any discrepancies or errors are promptly addressed to maintain the integrity of NAVs.

o Their vigilance contributes to accurate financial reporting and investor confidence.

3. Risk Management and Compliance:

o Senior managers assess risk related to NAV calculations. They identify potential issues and implement controls to mitigate risks.

o Compliance with accounting standards, regulatory requirements, and internal policies is a top priority.

o They collaborate with internal audit teams and external auditors to maintain robust controls.

4. Process Optimization and Efficiency:

o The senior manager continuously seeks opportunities for process improvement.

o They recommend enhancements to systems, services, and processes, aiming for efficiency gains.

o Cost-saving initiatives.

5. GCD Monitoring:

o Monitor the quality of the GCD deliverables.

o Monitor the timeliness of the GCD deliverables.

o Review and challenge the KPIs provided by the GCD

In summary, the senior managers will ensure through their subordinates, during NAV oversight, to act as guardians of accuracy, compliance, and investor trust, ensuring that the fund's financial calculations are reliable and transparent.

 Management:

1. Create Clear Goals:

o Identify the main objectives for the teams/ Managers.

o Develop a task list that aligns with these goals.

o Visualize Deadlines and Timeframes:

o Estimate how much time each task will take.

o Set realistic deadlines for completion.

2. Determine Priorities:

o Understand which tasks are most critical.

o Allocate resources accordingly.

3. Know What You Need:

o Ensure the teams have the necessary resources (tools, information, etc.).

o Address any gaps promptly.

o Stay Organized with Each Task:

o Keep track of assignments, progress, and deadlines.

o Use tools or software to manage tasks efficiently.

4. Clarify Expectations:

o Clearly define roles, responsibilities, and performance expectations.

o Communicate guidelines and standards.

o Track the performance of their direct reports and team members.

o Regularly check in on task status.

o Provide feedback and adjustments as needed.

5. Team performance

o Set up yearly goal for each team members and managers.

o Make sure that an EDC is done on a quarterly basis and define or support her/ his subordinates to build up a development plan if needed.

o Assess training needs and participle to the training plan.

o Monitor the mandatory trainings.

Remember, effective team management involves fostering collaboration, prioritizing tasks, and ensuring everyone is working toward shared goals.

 Client Relationship Management:

o Senior managers interact with clients, addressing queries related to NAVs and providing timely information.

o They serve as a point of escalation for complex customer issues, ensuring client satisfaction.

o Effective communication and relationship-building contribute to successful NAV oversight.

Required Experience / Qualifications

• Bachelor's degree in economics or finance

• ACCA is a great asset

• Strong IFRS/Conso experience

• 10 years accounting experience in fund services mainly in Private Equity and Real Estate services

• Have People Management skills and previous experience managing a small team.

• Languages: English – German and/or French is an advantage

Skills/Behavior

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

 Creates collaborative relationships.

 Delivers consistent results.

 Engages and develops individuals.

 Drives business growth.

 Navigates complex challenges.

 Customer focus

 Interpersonal savvy

 Organisational savvy

 Being resilient

 Plans and aligns.

 Self-development