Front Of House Concierge/ Security. Reino Unido
Vacante de Directores y gerentes en Reino Unido
Clasificación del trabajo: Directores y gerentes.
Descripción de la oferta de trabajo:
Role overview Title: Front of House Concierge/ Security Location:Glasgow- Eagle Building Salary: £9.00 Contract available:50 hours per week Hour:Monday to Friday 0600 to 1800 Through unwavering professionalism Guarding UK gives businesses across the UK the resilience they need to emerge from any crisis or security challenge.
From managing day-to-day security operations to developing long term risk management strategy.
Guarding UK is at the forefront of protection management across multiple sectors for the ultimate business security solution.
GUK goes to great lengths to create a great place to work and we are always on the look out for people who can help us maintain our reputation for high standards and as a provider of excellent security services.
We have an opportunity for the right candidate at one of our prestigious site that requires Front of House Concierge/ Security.
If you have the skills and passion to protect and deliver outstanding customer services at every turn, then we have opportunities that can lead to a successful career.
You will receive full training and we are looking for motivated individuals who will make a measurable contribution to the continued success of GUK. Must have previous corporate security experience within a blue chip environment. NEBOSH or IOSH qualification preferred but not essential. Building Management experience an advantage but not essential.
Scope and Accountability: This role is responsible for the quality of the service provided, ensuring that they create a positive impression of all organisations.
They are required to prioritise their own day to day work and will refer complex problems or queries to their Line Manager, Building/Facilities Manager or appropriate colleague Main Responsibilities - Front of House As the key Front of House resource, they provide a welcoming, helpful and professional first point of contact to all callers and visitors Answering all incoming telephone calls, providing initial information ensuring all callers are provided with relevant details Ensure all callers feel valued and prioritised and where colleagues are not available or point of reference not clear, take messages and provide a follow up Meet and greet all visitors to the building (colleagues, managers, tenants, landlord representatives and members of the public), providing a friendly, efficient, timely, professional and welcoming environment.
Direct to appropriate facilities or staff member as required Ensure the daily list of visitors is kept in reception and that all visitors sign in and out of the building Keep the reception area well presented, tidy and uncluttered, ensuring the reception administration is up to date Contributing to monitoring and ordering office supplies and maintaining office equipment in the reception area Day to day security as front of house Ensure that the reception area remains clean & tidy, free from trip & slip hazards CONTROL OF SERVICES RECEPTION Assist and log key registering, recording incidents and any additional reporting required including police liaison when necessary.
Ensure all visitors are directed to their correct destinations within the building after signing them in Manage the visitor fobs efficiently and report missing ones to the necessary Manager Manage key fobs – create access cards and delete as needed Always have a positive attitude and friendly persona CLEANING Report cleaning faults and issues to the on site cleaning staff Ensure the buildings cleaning specifications are followed and all work is carried out to the standards expected Advise the Building/Facilities Manager of any areas of concern with the on site cleaning team REPAIRS Notify the site maintenance team of any repairs that are required in the building Keep a record of all reported faults in the building and what procedures have been taken BUILDING WORKS Prior notification must be given to allow contractors access Liaise with onsite building contractors to ensure minimum disruption to the tenants Report any noticeable/reported damage to the premises together with any anticipated problems Ensure that any contractors working directly for tenants are aware to the regulations governing the common part areas REPORTING RESPONSIBILITY Report on all tenant matters including non-performance of contractors Report any Health and Safety issues All defects within the building need to be logged and reported This role requires the candidate to ensure that they are familiar with the following requirements within the property and report accordingly: Detail of Fire alarms tests/fire drills etc Identity of building contractors on site and description of works being carried out Breakdown and failure of plant Any items of disrepair at the building including action taken Movements of equipment/furniture belonging to the Landlords or tenants Apparent reduction in staffing levels or changes in behaviour of tenants Any accidents or other incidents TENANT LIAISON You will be required to maintain contact with the appropriate Management of each tenant and deal with requests, complaints and all other incidents such as emergencies and disruption due to building alterations as they occur.
The importance of a firm but diplomatic relationship with tenants at all levels is needed IMPROVEMENTS You will be expected to keep all services under review and make recommendations for improvement as necessary to the Building Manager/Facilities Manager THE FUTURE From time to time duties and areas of responsibility may vary in accordance with changes in legislation to ensure the best possible service for our lease holders
País del trabajo: Reino Unido.
Número de puestos: 1.
Tipo de puesto: Contratación directa.
Tipo de contrato: Jornada completa.
Empleador: Guarding UK.
Instrucciones para solicitar:
Identificador de la vacante:2154043.
Ver las 867 ofertas de trabajo de Directores y gerentes ofertadas.
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