Ir a la versión más ligera, para móviles

Europeos.es : Inicio > Oferta de empleo en España > Vendedores por teléfono > Id. Eures: 46507, Swiss Customer Sales & Support Representative

en Español in English auf Deutsch en Français ...

ID. EURES: 46507, SWISS CUSTOMER SALES & SUPPORT REPRESENTATIVE

Ofertas en España (CATALUNA) de Vendedores por teléfono

Clasificación del trabajo: Trabajadores de los servicios y vendedores de comercios y mercados : Vendedores : Otros vendedores : Vendedores por teléfono.

Descripción de la oferta de trabajo:

WE ARE LOOKING FOR SWISS CUSTOMER SALES & SUPPORT REPRESENTATIVES FOR ONE OF OUR CLIENTS, A LEADING COMPANY IN NEW TECHNOLOGIES.

RESPONSIBILITIES: -HANDLE AND CLOSE INBOUND CALLS (CONSUMER) TO ACHIEVE QUARTERLY QUOTA -FAST AND EFFECTIVE RESPONSE TO INBOUND EMAILS -OUTBOUND CALLS WHEN NECESSARY TO RECOVER (WEB-) ORDERS OR CONVERT QUOTES TO ORDERS OR TO SOLVE ISSUES WITH ALREADY BOUGHT PRODUCTS -QUOTE CREATION AND FOLLOW UP -MAXIMIZE STORE REVENUE BY UPSELLING/CROSS-SELLING TO INCREASE ORDER VALUE AND AOV -AWARENESS OF ONLINE STORE PROMOTIONS AND CAMPAIGNS TO MAXIMIZE THEIR SUCCESS -ENSURING PERSONAL KNOWLEDGE OF THE STORE PORTFOLIO IS MAINTAINED -STOCK AVAILABILITY -CROSS LANGUAGE BACKUP IF NEEDED -ANSWER AND DEAL WITH CUSTOMER POST SALES REQUESTS (LOGISTICS, QUERIES, REFUNDS, EXCHANGES, DELIVERY, ETC). -SOLVE STATUS QUERIES -INITIATE & MANAGE CUSTOMER POST SALES RELATED TASKS, COVERING ORDER CANCELLATIONS, CLAIMS MANAGEMENT, ORDER AND DELIVERY FOLLOW UP, REFUND REQUESTS AND ESCALATIONS USING MULTIPLE TOOLS, SUCH AS CRM & ORDER STATUS SUITE WITH A HIGH QUALITY, EFFICIENT AND CUSTOMER CENTRIC APPROACH.

NUMBER OF POSTS: 1 LANGUAGES: -HIGH LEVEL OF GERMAN AND FRENCH -FLUENT ENGLISH WE OFFER -FULL-TIME (39 HOURS/WEEK) FROM MONDAY TO FRIDAY AND LONG-TERM CONTRACT -SCHEDULE: FROM 08:30 TO 17:30 -SALARY: 17.000EUROS GROSS/YEAR + UP TO 6.000EUROS GROSS/YEAR IN BONUS -REGULAR AND PERMANENT INCENTIVES -SPECIFIC COMPENSATION MODEL BASED ON OVER ACHIEVEMENT CANDIDATE PROFILE -GERMAN PROFICIENCY SPEAKER WITH HIGH LEVEL OF FRENCH AND FLUENT IN ENGLISH -STRONG COMMUNICATION SKILLS -KNOWLEDGE OF SALES TECHNIQUES (UP-/CROSS-SELLING, OBJECTION HANDLING, ETC) -CUSTOMER DRIVEN AND MOTIVATION TO WORK IN SALES - ACHIEVEMENT AND TARGET ORIENTED -IT KNOWLEDGE AND TECHNICAL UNDERSTANDING -MINIMUM OF 1 YEAR RELEVANT EXPERIENCE -STRONG PERSONAL INTEREST & CURIOSITY IN IT PRODUCTS AND APPLICATIONS -REAL CAPABILITY TO LISTEN TO CUSTOMERS -ABILITY TO CONDUCT EFFECTIVE QUALIFICATION SKILLS TO ENSURE A COMPREHENSIVE UNDERSTANDING OF CU

Servicio de empleo de origen: Public Employment Service of Spain.

País del trabajo: España.

Región: Cataluña.

Ver 33 ofertas de trabajo en "CATALUNA" (España).

Fecha de inicio: 24/06/2018.

Nº de vacantes: 1.

Experiencia: No se precisa.

Lenguas exigidas: alemán: (sobresaliente) ,inglés: (sobresaliente) ,francés: (sobresaliente) .

Duración del contrato: Indefinido.

Cómo solicitar: Carta y currículo al empresario.

Cómo solicitar el puesto: SELLBYTEL SINGULAR, SA ALBERT PONS (phone:, fax: , email: HR_RecruitersReemplazar por una arrobasellbytel.es)

Empresa: SELLBYTEL SINGULAR, SA.

Contacto: ALBERT PONS

Email: HR_RecruitersReemplazar por una arrobasellbytel.es

Ver las 421 ofertas de trabajo de Trabajadores de los servicios y vendedores de comercios y mercados : Vendedores : Otros vendedores : Vendedores por teléfono ofertadas.

Ofertas de trabajo similares: