ID. EURES: 44249, DANISH CUSTOMER REPRESENTATIVE - SOUND

WE ARE CURRENTLY RECRUITING NATIVE SPEAKERS OF DANISH TO BE PART OF AN EXCITING TEAM, WORKING FOR THE LEADER IN THE TECHNOLOGICAL SECTOR (SOUND SYSTEM, HEADSET - BLUETOOTH SPEAKERS - HOMECINEMA).

OUR SERVICE WILL BE RESPONSIBLE FOR RESOLVING CUSTOMER'S REQUESTS, WHEN POSSIBLE, IN A SINGLE TELEPHONE CALL USING CUSTOMER'S TROUBLESHOOTING PROTOCOLS: MAIN TASKS: - PROVIDE WITH ACCURATE INFORMATION TO OUR CUSTOMER. - LOGGING AND FOLLOW UP OF CORRECT AND VALID ORDERS OR REQUESTS. - ENSURING THE HIGHEST LEVEL OF CUSTOMER SATISFACTION SURVEYS SCORES - DELIVERY OF HIGH CALIBER CUSTOMER SERVICE ON POST-SALES REQUISITIONS (LOGISTICS, WARRANTIES, REFUNDS...) - CAPTURING OF ALL REQUIRED DATA ELEMENTS IN CRM AS REQUIRED BY CLIENT'S TRAINING, POLICIES AND PROCEDURES.

WE OFFER - SALARY: 16.462,47EUROS GROSS/YEAR + UP TO 1920EUROS GROSS IN BONUS - EXTENSIVE TRAINING ON MARKET LEADING PRODUCTS, PERSONAL DEVELOPMENT PROGRAMS AND MENTORING TO FULLY DEVELOP SKILLS. - GOOD CAREER PROSPECTS. - FULL TIME POSITIONS: 39 HRS / WEEK. -LOCATION: CENTER OF BARCELONA.

REQUIREMENTS - NATIVE SPEAKER OF DANISH - HIGH LEVEL OF ENGLISH. - EXCELLENT COMMUNICATION SKILLS IN A VARIETY OF CUSTOMER FACING SITUATIONS. - IT KNOWLEDGE WILL BE A PLUS. - GOOD TEAM PLAYER WITH DRIVE FOR SUCCESS. - PREVIOUS EXPERIENCE IN SIMILAR POSITION IS A PLUS.

APPLICATIONS: BY E-MAIL: HR_RECRUITERSSELLBYTEL.ES WITH REFERENCE: EURES.BS