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Duty Manager - Luxury Resort - 31585. Reino Unido

Ofertas de trabajo en Reino Unido de Técnicos y profesionales

Clasificación del trabajo: Técnicos y profesionales de nivel medio.

Technicians and associate professionals

Descripción de la oferta de trabajo:

Duty Manager Salary £18750 Exciting Benefits including FREE Membership of Health & Racquets Club Cardiff, Vale of Glamorgan area Are you a people person, service oriented and wish to be involved in every aspect of the business? Do you have the drive to deliver memorable experiences for our guests? We operate a premium luxury resort under a common philosophy centered around delivering exceptional customer experiences, nurturing talent and smart investment to drive superior performance and growth.

Great opportunity for a Duty Manager to join this central venue attraction, in the Cardiff, Vale of Glamorgan area, in the breath-taking South Wales countryside.

What we offer you as a Duty Manager? • FREE Vectis App • FREE parking • FREE uniform • FREE meals whilst on duty • FREE membership of the Health & Racquets Club • Combination of Early & Late Shifts • Discounts across the resort • Childcare Discounts We require from you: • Previous hotel supervisory experience. • At least 1-year customer service experience. • Ability to lead and motivate a team, work alongside a broad and wide range of people. • Must be able to work a flexible schedule, including evenings weekends and bank holidays plus occasional night shift to cover Manager. • Qualifications in Customer Service, First Aid, Food safety, Health and safety desirable.

This Duty Manager role requires: • Manage the day to day running of the hotel floor and ensure that all departments are operating, and guests are being treated to a four-star standard of service across the resort. • Champion guest service throughout the departments, regularly reviewing departmental standards and demanding best practice from all staff. • Resolve all guest complaints, ensuring all queries are followed through in a swift and professional manner. • To meet, greet and be available for our guests throughout their stay to ensure guest expectations are achieved. • To be fully conversant with all departments helping where required. • To liaise daily with all departments to understand the business requirements, needs and pressure points. • To be an advocate of Health and Safety.

If you’re a fast thinker who’s calm under pressure, responsible and a natural with people from all walks of life, this is your chance to progress as a Duty Manager in Cardiff, Vale of Glamorgan area.

Come and talk to us

País del trabajo: Reino Unido.

Número de puestos: 1.

Tipo de puesto: Contratación directa.

Tipo de contrato: Jornada completa.

Empleador: HR-CL Ltd.

Instrucciones para solicitar:

Apply by visiting this page:

Identificador de la vacante:3171954.

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