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Ofertas de trabajo en España de Empleados de centros de llamadas

Customer Support Agent (swedish Speaker)



Clasificación del trabajo: Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de centros de llamadas..

Descripción de la oferta de trabajo:

As a Customer Support Agent you will play a crucial role in an important new partnership between Arvato and Eurosport, by assisting Eurosport’s Swedish customers with their questions and inquiries related to the Eurosport Player service and ensuring excellent customer relationship management at every interaction.

Arvato Iberia, a company committed to equal opportunities, is one of Arvato AG's business lines and is wholly owned by the Bertelsmann Group, the largest communication group in Europe. Present in 40 countries and with more than 7000 employees just in Spain, Arvato has become one of the world's biggest suppliers of outsourcing solutions, dedicating itself to the integral management of business processes in 4 areas: Supply Chain, Customer Services, Financial Solutions and Digital Solutions.

Want to know more? Check out our corporate video here.

For further information about life and careers in Arvato, please visit our careers page.

Customer Support Agent (Swedish speaker)

Barcelona, Spain

As a Customer Support Agent you will play a crucial role in an important new partnership between Arvato and Eurosport, by assisting Eurosport’s Swedish customers with their questions and inquiries related to the Eurosport Player service and ensuring excellent customer relationship management at every interaction. The department is rigged for growth in 2018, which offers a wide range of opportunities for internal promotions and career development for the right candidates.

Main responsibilities:

Receive and handle Swedish speaking customer requests by phone, email and chat

Function as an ambassador for the Eurosport Player service

Collection and maintenance of customer data

Clarification of customer inquiries regarding service, subscription, payment and technical requirements

Work on requests and comments via the Eurosport Social Media channels

Requirements:

Complete Swedish fluency on a native speaker level

Experience in customer service, communications or similar roles

Good knowledge of current social media channels (Facebook, Twitter etc.)

Passion for community management and digital affinity

Excellent communication & inter-personal skills

Offer:

The opportunity to work in sunny Barcelona, one of Europe’s most attractive cities

Highly competitive salary: €21’000 per annum

Relocation package:

Flight ticket + 3 months accommodation + documentation support

An ambitious company culture, encouraging internal promotions and professional development

International working environment

Interested? Please feel most welcome to send your updated CV to through the "Ansök nu"-button and we will get in touch shortly.

Servicio de empleo de origen: Arbetsförmedlingen, Servicios Públicos de Empleo, Suecia.

País del trabajo: España.

Fecha de inicio: 03/12/2017.

Nº de vacantes: 1.

Experiencia: Véase la descripción.

Nivel educativo requerido: Sin especificar.

Carnet de conducir: No.

Horas semanales: Arbetstiden är 38 timmar per vecka Tillsvidare.

Tipo de contrato: Jornada completa.

Duración del contrato: Indefinido.

Cómo solicitar: Otros (véase la descripción).

Cómo solicitar el puesto:
titel : telefon 1: () telefon 2: () mobil: e-post:

Link to the vacancy on the Swedish job board

Empresa: Workwide AB.

Dirección: Sveavägen 19 67010 Töcksfors.

Contacto: titel : telefon 1: () telefon 2: () mobil: e-post:





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