Búsqueda en Reino Unido (LONDON) de Representantes comerciales
Customer Service & Sales Representative
Clasificación del trabajo:Técnicos y profesionales de nivel medio : Profesionales de nivel medio en operaciones financieras y administrativas : Agentes comerciales y corredores : Representantes comerciales. Technicians and associate professionals : Business and administration associate professionals : Sales and purchasing agents and brokers : Commercial sales representatives.
Descripción de la oferta de trabajo:
Office Angels is working with a fantastic client who specialise in the Medical and Dental industry, based in the West End of London. Our client is seeking a new member to join their fantastic Rep Support team assisting with the customer service and sales for their dental products. This position is to start as soon as possible! Start date: As soon as possible Company: Worldwide private dental company Location: West End, London Salary: £23,000 plus commission + fantastic benefits ESSENTIAL DUTIES AND RESPONSIBILITIES: * Answer all calls within 3 rings, in a polite friendly manner, introducing both the company and yourself. Focus on customers ensuring we provide excellent service to our internal and external customers. Ensure all answer phone messages are checked and cleared every half an hour. * Achieve a high level of accuracy on all orders, Up sell and cross sell on every order to increase both size and order value. Also process Direct ship orders. * Maintain a professional manner when making outbound calls, Identify and make contact with decision maker. Achieve objective when making calls to customer with relevant offer/enquiry details. Record and update database where required. * Where necessary achieve and exceed Sales, Gross Profit targets as set by the Line Manager. * Process orders and enquiry's following Quality Control Procedures. Ensure that all Quotations are dealt with recording the correct information and submitted by the deadline or on a timely basis. Ensure price change guidelines are followed. * Record and update customer database with relevant information. Ensure that all records are up to date, filed and easily assessable. * Ensure that all communication to customers both written and verbal maintains a high standard both in presentation and content. * Release Ecommerce orders which have customer's message requests. * Work as necessary to provide optimum cover to customers during office hours, ensuring that one team member of Rep Support is in ready status on the phone. Attend staff meetings, training courses, exhibitions and seminars as required. * Carry out work willingly and well, receptive to new ideas and promote good atmosphere. Give support to team members assist other departments, as and when necessary. * Ensure that all reporting is done correctly and on a timely basis. * Be an enthusiastic team player at all times. Participate in special projects and perform other duties as required In addition to the essential duties and responsibilities listed above, all positions are also responsible for: * Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures. * Adhering to Company policies, procedures, and directives regarding standards of workplace behaviour in completing job duties and assignments. EXPEREINCE * Dental and Sales experience desirable * Excellent customer service skills * Ability to work in a small team * Excellent written and verbal communication skills If this company and position appeals to you then please apply your CV on-line. Office Angels are an equal opportunities employer Office Angels are an Employment Business Thank you for your interest in this role. All successful applications will be contacted within 5 working days. Due to the high volume of applications we receive we do ask for your patience to wait to hear from the consultant rather than to call us directly. If you have not heard after 5 working days then unfortunately we were unable to consider your application on this occasion. Office Angels Oxford Circus branch look after roles in the following locations and all areas in between: Oxford Circus, Bond Street, Marble Arch, Marylebone, Mayfair, Baker Street, Edgware Road, Regents Park, St Johns Wood, Primrose Hill Advertised by Office Angels, Paddington branch Office Angels is acting as an Employment Agency in relation to th
Servicio de empleo de origen:Department for Work and Pensions, Public Employment Services, United Kingdom.