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Customer Service Representative-Reservations (German Market) (Callcenteragent/in)

Contratación de Empleados de centros de llamadas en Irlanda

Clasificación del trabajo: Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de centros de llamadas.

Clerical support workers : Customer services clerks : Client information workers : Contact centre information clerks

Descripción de la oferta de trabajo:


We are currently looking for German Speaking Customer Service Representatives for our client, a major American corporation with It's European Headquarters in Dublin.

Receive incoming calls from the market, whilst converting the maximum number of these calls and enquiries into sales. Achieve performance targets (sales, call-handling and quality) as set out by  Team Leaders.Contribute to the achievement of team targets by active participation in team briefs and meetings.  Communicate to Team Leaders all relevant customer feedback to facilitate on-going improvements in our service and prices and the continuous improvement of the Contact Centre.

Track all reservations on-request and provide the customer with a timely and efficient response. Working as part of a team and be able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Assist other markets by handling cross-market calls, ensuring that as many calls as possible are handled and converted into salesTutoring new Reservation sales agents to assist in the on-the-job training of new team members.

Previous experience in a sales, customer service environment or contact centre strongly prefered

Good working knowledge of Microsoft: Word & Exce. Fluency in German and English essential. Strong Sales Skills.  Highly Customer Service Oriented. Excellent communication skills. Excellent problem solving skills and ability to prioritise. Ability to work in a Fast-paced environment. Good Team Player with ability to build and maintain relationships.

País del trabajo: Irlanda.

Número de puestos: 1.

Tipo de puesto: Contratación directa.

Tipo de contrato: Jornada completa.

Empleador: O'Farrell Recruitment (

Instrucciones para solicitar:

Gewünschte Bewerbungsarten: per E-Mail, telefonisch, über die JOBBÖRSE, über Internet Internetadresse: Geforderte Anlagen: Geforderte Anlagen: Lebenslauf, Zeugnisse Stellenangebot-Details in der Jobbörse der BA aufrufen: 10000-1174039071-S

Forma de contacto:

  • Dirección: O'Farrell Personalservice, Wollankstr. 31, 13359 Berlin, Deutschland, Berlin
  • Teléfono: +49 30 2808487
  • Fax: +49 30 28384251
  • Correo electrónico:

Identificador de la vacante:10000-1174039071-S.

Ver las 817 ofertas de trabajo de Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de centros de llamadas ofertadas.

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