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Empleo en Irlanda de Empleados de ventanillas de informaciones

Customer Service Representative With Fluent French

Clasificación del trabajo: Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de ventanillas de informaciones.

Clerical support workers : Customer services clerks : Client information workers : Enquiry clerks

Descripción de la oferta de trabajo:

Customer Service Representative (French) Merlyn Showering are one of the UK and Irelands leading shower enclosure companies and are currently recruiting for a customer service representative with French in their Customer Service department.

Reporting to the Customer Service manager and based at their European Head Office in Kilkenny, the Customer Service representative will be a “people” person first and foremost.

The successful candidate will have • A pleasant, patient and friendly attitude • Fluent French speaker. • Strong detail orientation and communication/listening skills • Willingness to work a flexible schedule and occasional overtime if required • Processes a strong work ethic and team player mentality Essential Functions • Serving Customers by answering product and service questions • Resolving product or service problems by clarifying the customers issues , determining the cause of the problem and explaining the best solution to resolve the problem, following up to ensure resolution. • Contributes to team effort by accomplishing related results as needed • Processes Customer Orders sent through fax, e-mail or phone. • Contacts customers to ascertain data omitted on orders • Prepares and forwards preliminary paperwork to returns and replacements on problem orders not received. • Maintains liaison with other departments for order completion • Writes up order, mails catalogues, samples, price quotations and similar data to customers as required. • Performs other duties as assigned by supervisor • Is capable of using visual and spatial skills for resolving technical queries Experience: • 2+ years’ experience in a similar role • Technical customer facing experience an advantage • Fluent French Speaker Skills • Demonstrates ownership and initiative capabilities • Strong verbal and written communication skills • Ability to deal with conflict. • Ability to operate under pressure. • Attention to detail in reporting and administration Applications to be submitted to Louise Ryan, Human Resources, Merlyn Industries Ltd, Unit 8, Purcellsinch Industrial Estate, Dublin Road, Kilkenny.

País del trabajo: Irlanda.

Número de puestos: 1.

Tipo de puesto: Contratación directa.

Nivel educativo: Educación primaria.

Tipo de contrato: Jornada completa.

Empleador: MERLYN INDUSTRIES LIMITED.

Idiomas: inglés.

Instrucciones para solicitar:

Apply through www.jobsireland.ie

Identificador de la vacante:2087804.

Ver las 217 ofertas de trabajo de Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de ventanillas de informaciones ofertadas.

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