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Customer Service Assistant. Reino Unido

Vacantes de Personal de apoyo administrativo en Reino Unido

Clasificación del trabajo: Personal de apoyo administrativo.

Clerical support workers

Descripción de la oferta de trabajo:

Our customers rely on our stores for everything from a pint of milk to tonight’s evening meal.

The role of the store team is to make sure our customers receive a friendly and efficient service at all times.

We’re currently recruiting Customer Service Assistants to join our team.

In this role no two days are the same, you could be advising a regular customer with their local shop, to helping a colleague display newly delivered stock, before jumping on to the till to make sure our customers don’t have to queue for too long.

Key Responsibilities; • Delivering the best service locally when operating a till • Merchandising stock onto the shelves to deliver the best availability locally • Rotating stock to ensure legal compliance, making the store a safe place to shop • Talking to our customers answering any questions or enquiries positively and enthusiastically • Actioning PI counts to deliver the best availability in store for our customers • Processing deliveries to ensure maximum product availability • General cleaning of the store to deliver a clean and safe environment for our customers to shop in • Ensure all activities undertaken are in compliance with policy and procedures • Ensuring a member of the Store Management team aware of any complaints or issues raised by Customers • Maintain a high standard of housekeeping within the Store ensuring that all working areas are kept clean and tidy for both customers and colleagues • Ensure that any equipment which is not in correct working order is reported to a member of the Store Management team • Participate in Store community activities as required Key Experience, Knowledge and Skills; • Previous experience in retail would be an advantage, however not essential as full training is given • Courteous and helpful • Good communication skills and the desire to give our customers an enjoyable shopping experience • Able to comply with defined process and procedures • Genuine enthusiasm for customer service • Flexibility and positive attitude This is a rewarding role where you’ll get the chance to make a difference in a local community.

With excellent benefits, a competitive hourly rate and the chance to develop, a customer service position with Southern Co-op could be your first step to a long term career within the retail industry.

País del trabajo: Reino Unido.

Número de puestos: 1.

Tipo de puesto: Contratación directa.

Tipo de contrato: Tiempo parcial.

Empleador: Southern Co-op.

Instrucciones para solicitar:

Apply by visiting this page: https://findajob.dwp.gov.uk/details/2086006

Identificador de la vacante:2086006.

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