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Customer Service and Business Data Technician (French)

Búsqueda en IRELAND (Irlanda) de Asistentes de venta de tiendas y almacenes

Clasificación del trabajo: Trabajadores de los servicios y vendedores de comercios y mercados : Vendedores : Comerciantes y vendedores de tiendas y almacenes : Asistentes de venta de tiendas y almacenes.

Service and sales workers : Sales workers : Shop salespersons : Shop sales assistants

Descripción de la oferta de trabajo:

Moravia is looking for Customer Service and Business Data Technicians with native speaker fluency in French.

POSITION SUMMARY: The Customer Service and Business Technician is responsible for providing support by email to general users and to businesses as well as researching, analyzing and validating information using web-based maps and news articles/social media/official websites.

ESSENTIAL DUTIES AND RESPONSIBILITIES -Provide support to general users of maps app -Trouble-shoot and if required, escalate issues -Deal with business queries, in accordance with company policies -Evaluate data quality through web-based research and phone calls -Apply critical thinking to identify high-level trends -Identify root cause(s) of trending issues through web-research -Create analytical reports -Willing to work onsite at our Client’s facility in Cork, Ireland.

This position cannot be performed remotely JOB INFORMATION: -Hourly rate -Specified Purpose Contract (with 6-month probation period) -Working hours: Flexible -Onsite position in Cork, Ireland REQUIREMENTS: -Candidates must be eligible to work in Ireland -Candidates must have native speaker fluency in French -Candidates must be proficient in written and spoken English KNOWLEDGE, SKILLS AND ABILITIES: -Highly detail-oriented -Strong analytical, problem-solving and decision-making skills -Adept at working with large data-sets, with an ability to identify patterns and trends -Able to draw conclusions from data and recommend actions -Strong web-research skills and comfortable with the use of web-based maps -Comfortable with placing outbound calls -High-level IT competency -Familiar with iOS and macOS -Demonstrated ability to work independently, as well as in small and large cross-functional team -Degree in a related discipline or equivalent through work experience (e.g., in Technical Support). -Familiar with basic GIS concepts.

NICE TO HAVE: -Experience with spreadsheets. -Experience with database systems EDUCATION and/or EXPERIENCE -University Degree in Business Analysis desired; equivalent combination of education and experience may be substituted -Minimum 1-2 years of customer support experience in a technical environment -Minimum 1 year of experience with web-based map applications -Demonstrated experience in data analysis -Experience with social media sites

Servicio de empleo de origen: Servicios Públicos de Empleo, Irlanda.

País del trabajo: Irlanda.

Región: IRELAND.

Ver 2557 ofertas de trabajo en "IRELAND" (Irlanda).

Fecha de inicio: 01/03/2018.

Nº de vacantes: 1.

Edad mínima: 1.

Edad máxima: 1.

Nivel educativo requerido: Formación técnica avanzada.

Carnet de conducir: No.

Alojamiento facilitado: No.

Traslado incluido: No.

Gastos de viaje: No.

Se requieren cualificaciones profesionales: No.

Comidas incluidas: No.

Horas semanales: 40.00000.

Tipo de contrato: Jornada completa.

Duración del contrato: Determinado.

Cómo solicitar: Otros (véase la descripción).

Cómo solicitar el puesto:

www.jobsireland.ie

Empresa: MORAVIA IT S.R.O.

Ver las 3,872 ofertas de trabajo de Trabajadores de los servicios y vendedores de comercios y mercados : Vendedores : Comerciantes y vendedores de tiendas y almacenes : Asistentes de venta de tiendas y almacenes ofertadas.

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