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Empleos de Vendedores por teléfono en Portugal

Customer Service Agent - Lisbon (portugal) M/w/x

Clasificación del trabajo: Trabajadores de los servicios y vendedores de comercios y mercados › Vendedores › Otros vendedores › Vendedores por teléfono.

Traducción de la profesión: Pessoal dos serviços e vendedores › Vendedores › Outros trabalhadores relacionados com vendas › Vendedores de centros de contacto.

Descripción de la oferta de trabajo:

Our IT American brand is widely recognized as the 'world's best search engine', because it is fast, accurate and easy to use. It is also a manufacturer of smart home products including thermostats, smoke detectors, and security systems including smart doorbells and smart locks. 

As a Customer Advisor, you will:

  • Respond to inbound customer requests, document relevant case information
  • Ensure excellent customer satisfaction
  • Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned)
  • Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
  • Collaborate with other technicians to resolve or properly close help tickets
  • Manage an individual ticket queue
  • Responsible to follow the direction of management and provide feedback

 

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We offer you:

  • Competitive wages (14 monthly payments per year)
  • Meal allowance paid in voucher card (net)
  • Performance bonus
  • Private Health Insurance (after 6 months contract)
  • Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program 
  • Relocation package - shared accommodation and flight reimbursement
  • Possibility to do Work from Home based in Lisbon*

Life at our company: 

  • Work with a diverse environment with people from over 58 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world
  • New and modern offices in Lisbon, Oriente, Portugal.

Ready to take up the challenge? 

Join our team and apply: ana.bentowebhelp.com

All submissions will be treated confidentially under the General Data Protection Regulation.

*Due to our contingency plan regarding COVID-19, you may be expected to work from home for a specific time.

We are looking for:

  • Native or Proficient Dutch (C2)
  • Fluency in English (B2)
  • Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
  • Demonstrate patience when communicating and solving issues
  • Treat all data and personal information with the utmost confidentiality
  • Keep up with the latest IT and tech-related trends
  • Proactive, self-motivated, and a great team player.

 

País del trabajo: Portugal.

Número de puestos: 1.

Empleador: WEBHELP PORTUGAL.

Instrucciones para solicitar:

envoyer une lettre de motivation et un C.V. via e-mail ana.bentowebhelp.com

Oferta de trabajo obtenida del portal Eures, con fecha 01 de Julio de 2021, y con identificador de la vacante:1507504.

Ver las 533 ofertas de trabajo de Trabajadores de los servicios y vendedores de comercios y mercados › Vendedores › Otros vendedores › Vendedores por teléfono ofertadas.

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