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Customer Service Advisor

Clasificación del trabajo: Directores y gerentes.


Descripción de la oferta de trabajo:

Here lies a fantastic opportunity for an experienced Customer Service Advisor to join our Foodbuy team.

Due to internal promotion, we are looking to recruit an experienced Customer Service Advisor into our lively and hard working team to oversee telephone enquiries and the ticketing service for Foodbuy.

As the first point of contact into the Foodbuy business we are seeking a professional and personable Customer Service Advisor to collaborate with clients and handle queries with the utmost importance, escalating where suitable.

Foodbuy work with a hundreds of exciting businesses externally and procure for an overwhelming amount of Compass contracts.

The Customer Service Advisor is the first point of contact for all queries therefore making this role extremely important as that interaction can be pivotal to a client decision.

Package description In addition to offering a fantastic opportunity to kickstart your career with us at Foodbuy, we also offer the following: Competitive basic salary 25 days annual leave  bank holidays Healthcare and pension opportunity Genuine opportunity to develop through the business Main responsibilities Responsibilities for this opportunity include: Resolving Customer queries across the telephone in a swift, timely manner Resolving ticketing queries in a swift, timely manner Visit client sites to understand and guide with any queries Escalate any issues relating to delivery, supply and the product Provide correct, in depth advice Ideal candidate The ideal candidate will have the following: Experience in Customer Services Good telephone manner Experience in live chat Ability to build professional relationships quickly Experience escalating queries Fantastic written communication skills About the company Foodbuy is a leading food procurement organisation based in the UK.

With over £1bn of managed spend, we bring together the widest range of foodservice and hospitality clients on the planet to buy food, and everything associated with it.

We work closely with our clients to deliver expert procurement services saving them both time and money and enabling them to focus on what really matters to their businesses.

Proudly part of Compass Group UK & Ireland , who are our parent company and largest client, we purchase directly from manufacturers and growers and our suppliers range from the most recognised brands in the industry to regional and local providers.

With a team of 200 procurement professionals driving us forward, our combination of unrivalled scale and outstanding data analysis sets us apart in our markets.

For further information about Foodbuy, please visit

País del trabajo: Reino Unido.

Número de puestos: 1.

Tipo de puesto: Contratación directa.

Tipo de contrato: Jornada completa.

Empleador: Compass Group.

Instrucciones para solicitar:

Apply by visiting this page:

Identificador de la vacante:3172260.

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