Customer Care Assistant German: Gaming (Callcenteragent/in)

Stellenangebotsbeschreibung:

Start: asap

next 20th March and 20th April

Sign in Bonus: 1000 BGN

Working hours:

Day shift 10:00am-7:00pm**, late shifts** 12:00 -9:00pm or night only from 5:00 pm-2:00 am and part-timers as well.

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Tasks:

As a representative of the brand, you will be expected to deliver high-quality customer service mainly by inbound calls, live chat, email and social media.

As a Customer Support assistant, you will be responsible for handling all communications and assisting our customers with inquiries and issues they may face.

Profile:

- Fluency in German, both written and verbal

- Good command of English, both written and verbal

- Excellent communication skills

- Interest in sports

- Work experience in a customer service center is an advantage, but not a requirement

- Good typing and computer skills (MS Office applications)

- Be organized, decision-making and analytical skills

- Team player with a great attitude

- High school education

Benefits:

- Competitive salary – 3800 BGN

- Convenient office location, close to bus stations and the metro

- Comprehensive initial training and onboarding (fully paid by us)

- Continuous training and upskilling programs

- Professional Development and Career Navigation programs to map out the steps in your desired development

- Health and Wellbeing initiatives

- Relocation support if needed (accommodation and travel expenses)

- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!