Trabajos de Representantes comerciales en HOVEDSTADEN (Dinamarca)
Client Success Manager - Dutch Speaker
Clasificación del trabajo:Técnicos y profesionales de nivel medio : Profesionales de nivel medio en operaciones financieras y administrativas : Agentes comerciales y corredores : Representantes comerciales. Arbejde, der forudsætter viden på mellemniveau : Arbejde på mellemniveau inden for forretningsservice, økonomi, administration og salg : Agent- og mæglerarbejde inden for salg og indkøb : Salgsarbejde (ekskl. detailsalg).
Descripción de la oferta de trabajo:
At Ageras, all our client cases are qualified and value-assessed over the phone by our Client Success Managers to find out if an Ageras partner can help. As our Client Success Manager, you will be joining a successful Client Success team: passionate professionals, who are supporting our small- and midsize business customers across Europe. You will be interviewing clients, consult and investigate clients’ needs. You will quality assess, determine the correct pricing of cases and ensure the perfect match between our clients’ needs and our partners. You will: •Own the client relationship and act as the primary point of contact in the match-making process •Book and facilitate meetings between clients and partners •Serve as the voice of the client and collect feedback to drive product improvements in product features and functionalities in close collaboration with our Product Development team •Improve customer experience by studying our customer journey from looking at our processes through evaluating service metrics to implementation of changes •Resolve client issues by reactively proposing solutions for the benefit of our clients and their success •Conduct periodic client health-checks, and collect client stories and references Requirements You are: You empathise easily with people and can build relationships quickly over a phone. As a person, you are the type who wants to go “above-and-beyond” to give clients a spectacular experience and you take pride in supporting them through the customer journey. As our Customer Success Manager, you are the clients’ advocate internally at Ageras and you do not give up until the client has found a right match. Maybe you are a recent graduate with a Bachelor degree or Professional Bachelor eager to begin your career – or maybe you have been working with customers before? To us, it is important that you are ambitious, with a sound business understanding, and a strong will to develop – not only yourself, but this position. You also have: •Near-native Dutch language skills and excellent English language skills •Preferably, a good understanding of bookkeeping, accountancy and/or law – or the will to learn it fast •The ability to maintain the highest integrity and compliance in everything you do •Great collaboration skills and a big supporter of internal knowledge sharing •And a focused, quality conscious and organized approach to your work Benefits We think you will love it here. At Ageras, we take fun seriously, because motivated Agerians equal happy clients and partners. Driven by our HR team, we offer a social, collaborative, high performing and energetic work environment. We care about where your career will be in 2, 3, or 5+ years – and in getting you there. This is really an opportunity to grow with one of the fastest growing companies in Northern Europe. •We serve breakfast and lunch every day – and drink a very decent coffee •We offer a competitive compensation package •We have Fun Friday bars on our huge rooftop terrace - which also happens to hold our mini-golf course Interested? Now that we have caught your attention, it is time for you to catch ours. Please send us your English resume and a simple 1-page cover letter where you tell us why you are the right fit for us. All applications are continuously evaluated, but you can expect to hear from us within 4 weeks. If you have any questions regarding the position, please contact Talent Attraction Recruiter, Maria Borgensgaard at +45 77 34 80 92. About Ageras At Ageras, we are all about making complex things simple, and that is because we believe it to be more fair, transparent, and empowering. We are building a simple ecosystem connecting clients to lawyers, accountants, and bookkeepers. We are a high-growth technology startup with 100 employees in Copenhagen, and after 4 years we now have a footprint in Denmark, Sweden, Norway, the Netherlands, Germany – with more countries to come. In 20
Servicio de empleo de origen:AMS, Servicios Públicos de Empleo, Dinamarca.