Ir a la versión más ligera, para móviles : Inicio > Empleo en Luxemburgo > Cajeros de bancos > Client Service Manager (m/f)

en Español in English auf Deutsch en Français ...

Trabajar en Luxemburgo de Cajeros de bancos

Client Service Manager (m/f)

Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Pagadores y cobradores de ventanilla y afines › Cajeros de bancos y afines.

Traducción de la profesión: Bürokräfte und verwandte Berufe › Bürokräfte mit Kundenkontakt › Schalterbedienstete, Inkassobeauftragte und verwandte Berufe › Bank- und andere Schalterbedienstete.

Descripción de la oferta de trabajo:

Purpose of the Job

Quintet Private Bank is a leading private bank in the wealth management sector; we are committed to our clients and their families, and pride ourselves on our personalised service based on a deep understanding of what clients want to achieve. Compared to others, we are small (<2,000 employees across 50 European and UK locations) with an ambition to stay true to our purpose to be the most trusted fiduciary of family wealth.

The successful candidate will work as part of the Client Support Team taking care of answering various requests coming from AS&FIM clients. The team main activity is focused on managing operational troubleshooting while taking part of continuous improvement if appropriate. The team works closely with Operational Teams, Clients Relationship Management Team as well as external providers. Client satisfaction is our top priority. If you don't like routine, the job is made for you.

Key Accountabilities

Answer to client's request in a timely manner

Acting as technical and knowledge point of contact for the clients and the CRMs

Escalate matters, support and work on continuous improvement to meet clients needs

Knowledge and Experience

Minimum 5 Years experience in banking activities

Sound knowledge of banking activities (Operations, Dealing, Corporate actions, Tax, etc.)

Good knowledge of client's need in terms of Custody activity

Good understanding of financial products and associated risk

Attributes and Qualities

Team player

Excellent communication skills with clients

Ability to move from one topic to another in a short time

Good Analytical skills

Willingness to learn

Stress resilient

Curious and persistent

Ability to identify and escalate matters as and when required

Technical Skills

Sound knowledge of SWIFT messages will be considered as an asset

Use of SIX telekurs

Proficient in Excel and Word; good command of Outlook

Languages Skills

Good command of English and French in writing and speaking; Any other language will be considered as an asset

País del trabajo: Luxemburgo.

Número de puestos: 1.

Experiencia: 5 años.


Instrucciones para solicitar:

Vous êtes invité à introduire votre candidature par le site internet :

Oferta de trabajo obtenida del portal Eures, con fecha 22 de Septiembre de 2022, y con identificador de la vacante:PES_LU_667419.

Ver las 47 ofertas de trabajo de Personal de apoyo administrativo › Empleados en trato directo con el público › Pagadores y cobradores de ventanilla y afines › Cajeros de bancos y afines ofertadas.

Ofertas de trabajo similares: