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Trabajo de Administradores de sistemas en Luxemburgo

Business Support System Engineer (m/f)

Clasificación del trabajo: Profesionales científicos e intelectuales : Profesionales de tecnología de la información y las comunicaciones : Especialistas en bases de datos y en redes de computadores : Administradores de sistemas.

Akademische Berufe : Akademische und vergleichbare Fachkräfte in der Informations- und Kommunikationstechnologie : Akademische und vergleichbare Fachkräfte für Datenbanken und Netzwerke : Systemadministratoren

Descripción de la oferta de trabajo:

Responsibilities:

- Daily maintenance of the ONLINE system (Software and Hardware).

- Supporting maintenance team to deal with customers' complains.

- Create several full-in tickets through the Zsmart system (our own system), tracking these tickets and making a feedback for the problems received for intervention

- Communicating with customers face to face or online.

- Serve as a key point of contact for external clients with regard to daily servicing inquiries.

- Handle complex projects autonomously

- Provide high client support remotely as well as onsite

- Participate in software evolution tasks

- Testing and evaluating the software our company develops

- Assure preventive and corrective maintenance and propose enhancements

- Provide basic training to our partners/final clients in the use of the software

- Guarantee deliverables quality

You may also need to accomplish other requirements from your manager.

Qualifications & Skills:

- Bachelor's degree or plus, preferably in Computer Science/ Telecommunication or some other relevant major

- Knowledge of telecom industrial, especially have understanding and knowledge of OSS, CRM, Billing, data analytics, is preferred.

- Business level English: Fluent

- Knowing one of or many of thoses skills is preferred: Database (Oracle, Mysql…), Linux/Unix, Shell Python, Perl, Java, C languages, C++… and Cloud computing basics…

- Fluent use of Microsoft office software including Word, Excel, PPT, Visio.

- Good presentation and negotiation skills.

- Excellent written and oral English communication skills.

- Ability to priorities tasks in a frequently hectic environment

- Any other language will be a plus

Industry

Telecoms, Telecommunication, IT

Employement Type:

Full-time

From Monday to Friday; 8 hours per day

Job Functions

IT, Telecommunication

País del trabajo: Luxemburgo.

Número de puestos: 3.

Nivel educativo: Grado o nivel equivalente.

Empleador: Whale Cloud Technology Luxembourg S.à r.l..

Instrucciones para solicitar:

Vous êtes invité à introduire votre candidature électronique (CV et lettre de motivation) à l’adresse email suivante: iwhalecloud.com" rel="nofollow">Zhou.Shuhui01iwhalecloud.com. Contact : M. Shuhui ZHOU.

Identificador de la vacante:PES_LU_622638.

Ver las 169 ofertas de trabajo de Profesionales científicos e intelectuales : Profesionales de tecnología de la información y las comunicaciones : Especialistas en bases de datos y en redes de computadores : Administradores de sistemas ofertadas.

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