Oferta de trabajo de director de ventas/directora de ventas en España

Stellenangebotsbeschreibung:

- Great opportunity to join an international company|High level of Dutch needed

Firmenprofil

International Shared Service Centre in Barcelona.

Aufgabengebiet

General:

-Associate will support not only the region assigned, but also overall Billing and Disputes if needed

-Responsible of coordination with local finance teams, Customer Service, Sales, and Operations.

-Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient and compliant

-Establishes and keeps good relationship with other teams. A team player.

Billing and Dispute Management

-Ensures accurate and timely account set-up and updates to enable billing, communication, and service quality

-Responsible for generating accurate and timely invoices, credit notes if applicable for customers.

-Monitors billing transactions and sending of the invoices.

-Coordinates and attends to the clients and customers disputes, coordinates with the local teams and other departments if needed and ensures escalations are properly handled in a customer friendly manner

-Responsible of dunning process and bad debt management

-Ensures quality customer interaction while improving the satisfaction.

Anforderungsprofil

-2-4 years of experience in Order to Cash, Billing and Collections or Customer service

-Open to work in international environments

-Working knowledge of OtC processes

-English as business language and local language to support the region

-Excellent interpersonal skills with the ability to influence and develop relations at all levels

-Flexibility and ownership

-Team player in an multi cultural environment

-High degree of orientation in customer service

-Good negotiation skills

-High School, Vocational Certificate, Post Secondary Diploma

-Knowledge of SAP HYBRIS highly valued

Vergütungspaket

Experience in a very multinational environment

Competitive compensation and benefits package in Barcelona