Ofertas de empleo en Reino Unido
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Descripción de la oferta de trabajo:
Billing Manager Location: Whiteley Salary: £35,000 basic Hours: Mon - Fri, 8:45am - 5:45pm Are you looking for an exciting opportunity to work in a great environment with excellent training and development prospects? Why not join Onestream, the UK’s new Telecommunications Company.
About Onestream Onestream provides unlimited Home Phone and Broadband services to customers UK-wide It is also part of the Onecom Group - The UK’s largest Independent Business Telecoms Provider Main responsibilities of the Billing Manager: • Responsible for managing the monthly bill run, adhoc billing, training and developing existing admin workforce • Management of direct reports’ performance including objective setting • Assist the Sales teams on creating new tariffs • Manage Billing Schedules and ensure timely completion of Billing • Ensure accuracy of billing • Analyse, resolve or escalate any operational issues to relevant teams and own the issue through to resolution • Manage the billing help desk for internal and external billing queries and ensure quick turnaround of queries • Reconcile bill runs and maintain statistics and operational KPI’s • Create processes and monitoring reports to ensure end–to-end processes are followed correctly and issues are highlighted and fixed quickly • Document all Billing Operations Processes • Participate in audit of issues, bug fixing and improvements in the billing process and systems • Liaise with carriers to ensure billing accuracy as per contracts • Liaise with billing software provider and lead change management and process improvement projects for the billing system • Assist Revenue Assurance ensuring the root cause of revenue leakages are fixed quickly • Assist in the technical introduction of new products and services to ensure that they are operationally supported when they go live - includes billing setup, interface to service delivery, tariffing and reporting • Investigate billing issues and propose remedial actions The successful Billing Manager will possess the following key skills: • Telecoms experience preferably on the aBILLity platform, particularly from a consumer billing perspective • Management/leadership experience • Process Improvement experience • Outstanding attention to detail and accuracy • Demonstrates understanding of call data records • Strong IT skills and use of programs including Excel, Word and CRM systems • Logical and structured approach to work • A self-motivated and pro-active approach to all areas of the work • Commitment to further professional and personal development • Excellent data input, analysis and reporting skills • Strong people management skills • Effective coaching skills • Ability to support, train and identify the needs of the business • Performance manager – understands performance drivers, promotes self-management • Change management - ability to work through an environment of change and effectively through transitions beyond their control What’s on offer? • 20 days holiday increasing to 25 days, plus bank holidays • Performance related bonus • Discounted gym membership • Annual events including the Christmas Party • Personal and professional development of staff members • Enhanced Maternity pay (based on length of service) • Pension scheme • Cycle to work scheme • Childcare vouchers • Eye-care vouchers This role is office based, and located at our Head Office in Whiteley Due to the high volume of applications, we are unable to notify unsuccessful applicants.
If you have not been notified of the outcome of your application within four weeks of applying, please assume you have been unsuccessful on this occasion.
If you feel that you meet the above criteria of this Billing Manager role then please apply now!
Servicio de empleo de origen: Department for Work and Pensions, Public Employment Services, United Kingdom.
País del trabajo: Reino Unido.
Fecha de inicio: 15/05/2018.
Nº de vacantes: 1.
Salario: 35000.0 GBP mínimo y 35000.0 GBP máximo (Anualmente).
Tipo de contrato: Jornada completa.
Duración del contrato: Indefinido.
Cómo solicitar: Otros (véase la descripción).
Cómo solicitar el puesto: Apply direct to employer at http://jobs.talentspa.co.uk/talentspa/Job/?a=9184C4F89.0
Empresa: Vertifi Limited.
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