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Oferta de trabajo en NEDERLAND (Países Bajos)

Assistant Clientèle (h/f)



Clasificación del trabajo: ..

Descripción de la oferta de trabajo:

We are currently recruiting for two departments

 

 

 

Roadside Assistance:

 

Customers experiencing a vehicle breakdown can contact the Service 24 Hours department for roadside assistance 365 days per year, 7 days a week and 24 hours a day. Our Customer Service Representatives answer incoming calls from customers requiring immediate assistance. Details are collected and entered into a crm system. In case the problem can't be solved by telephone, the Customer Service Representative contacts the nearest dealer who will send out a technician. The philosophy is to ensure the customer is mobile again as quickly as possible.

 

 

 

Customer Service

 

The Customer Service department serves all customers and prospective customers by handling all inquiries and complaints for the entire range of Mercedes-Benz and smart vehicles. All inquiries and complaints are handled by telephone, mail, fax or e-mail. You are responsible for after-sales service issues, technical and product topics and general company related inquiries. As a Customer Service Representative you are the most important interface between the customer and the Daimler organization. You insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge.

 

  

 

Working hours:

 

The department is open 24/7, 365 days a year. You will be working 35-40 hours per week in a 24 hour shift pattern with a competitive salary and the possibility to increase your income with the shift allowance. With this shift pattern you will work only two night shifts per 4 weeks.

 

Consulter l'offre d'emploi sur le site du Forem

Servicio de empleo de origen: FOREM, Servicios Públicos de Empleo, Bélgica.

País del trabajo: Países Bajos.

Región: NEDERLAND.

Ver 1934 ofertas de trabajo en "NEDERLAND" (Países Bajos).

Fecha de inicio: 11/10/2017.

Nº de vacantes: 1.

Experiencia: No se precisa.

Lenguas exigidas: inglés: (regular) ,francés: (bueno) ,neerlandés: (bueno) .

Carnet de conducir: No.

Alojamiento facilitado: Si.

Se requieren cualificaciones profesionales: No.

Tipo de contrato: Jornada completa.

Duración del contrato: Indefinido.

Cómo solicitar: Otros (véase la descripción).

Cómo solicitar el puesto:
Crisafulli Gianni, URL: cac.mercedes-benz.com/careers/, Details: Please use the apply button to upload your CV and Letter of Motivation and any other documentation that adds value to your application.   For more information about this vacancy please contact the Recruitment Office on +31 43 356 21 09

Empresa: Mercedes-Benz Customer Assistance Center Maastricht NV.

Contacto: Crisafulli Gianni

Email: gianni.crisafulliReemplazar por una arrobadaimler.com

Teléfono: +31 43 356 2140.





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