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OPERATER/OPERATERKA U POZIVNOM CENTRU. Vukovarsko-srijemska županija (County of Vukovar-Srijem)

Contrato de Recepcionistas (general) en Croacia (Vukovarsko-srijemska županija (County of Vukovar-Srijem))



Clasificación del trabajo: Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Recepcionistas (general).
Clerical support workers : Customer services clerks : Client information workers : Receptionists (general).

Descripción de la oferta de trabajo:
Opis poslova: Operater u Pozivnom centru za projekt “Služba za korisnike - za njemačko tržište” direktno pruža potrebne informacije putem telefona, faxa ili pošte/e-maila zatražene od korisnika usluga našeg renomiranog klijenta. Njegove dnevne obveze također obuhvaćaju unos/promjenu podataka u bazi klijenata. Uvjeti: Odlično  poznavanje njemačkog jezika u govoru i pismu (posao se obavlja isključivo na njemačkom jeziku za njemačko govorno područje). Visoke komunikacijske i prezentacijske vještine.  

Transcom Worldwide d.o.o. is searching for: Customer Service Representative for German speaking market JOB TITLE: Customer Service Representative (CSR) DEPARTMENT: Operations REPORTS TO: Team Leader OPENING DATE JOB OPPORTUNITY: 05 04.2017. CLOSING DATE JOB OPPORTUNITY: 25 04.2017. PLACE OF WORK: Vukovar (Croatia) Job Description: The objective of the Customer Services Representative is to fully meet the needs, problems or complaints of the end users by telephone, email or any other means of communication required by the service, managing the processes and performing the administrative tasks arising from the assistance provided, with maximum speed and quality, in order to comply with the goals set by the Company. Profile required: Professional qualifications/Specific knowledge: • Minimum studies: ESO (Compulsory Secondary Education). Baccalaureate, vocational and/or university training is an advantage, together with training related with the typology associated with the service assigned to the work post. Information technology: • Office package Excel - Elementary level. Languages: • Language required to provide the service in line with the Client Organisation demand. [German ] (Listening: Minimum C1, Speaking: Minimum C1, Reading: Minimum C1, Writing: Minimum C1) • Language required to provide the service in line with the Client Organisation demand. [German] (Listening: Minimum C1, Speaking: Minimum C1, Reading: Minimum C1, Writing: Minimum C1) • Language required to provide the service in line with the Client Organisation demand. [German] (Listening: Minimum C1, Speaking: Minimum C1, Reading: Minimum C1, Writing: Minimum C1) Essential Job functional responsibilities: • Assistance to end users, using the corresponding communication channel, telephone, email, etc. • Calls to and from end users for information, clarification of doubts and/or management of claims. • Administratively process, via different computer applications, all that agreed upon with end users to satisfy demand. • Additional responsibilities may be added in line with business needs and the changes and expansions, which arise in the business. • Responsibility/commitment to be up to date with new procedures, products and services, in order to effectively manage assistance to the end user.  

Servicio de empleo de origen: HZZ, Servicios Públicos de Empleo, Croacia.

País del trabajo: Croacia.

Región: Vukovarsko-srijemska županija (County of Vukovar-Srijem).

Fecha de inicio: 21/04/2017.

Nº de vacantes: 15.

Experiencia: No se precisa.

Nivel educativo requerido: Formación técnica superior.

Lenguas exigidas: alemán: (notable) .

Carnet de conducir: No.

Alojamiento facilitado: No.

Traslado incluido: No.

Se requieren cualificaciones profesionales: No.

Tipo de contrato: Jornada completa.

Duración del contrato: Determinado.

Cómo solicitar: Carta y currículo al empresario.

Cómo solicitar el puesto:
posaoReemplazar por una arrobatranscom.com

Empresa: Transcom WorldWide d.o.o..

Dirección: , 31000 OSIJEK,.

Contacto: KRISTINA MARJANOVIĆ

Email: posaoReemplazar por una arrobatranscom.com





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