Inbound Customer Service Advisor. CHESHIRE. Reino Unido
Empleos de Empleados de centros de llamadas en CHESHIRE (Reino Unido)
Clasificación del trabajo:Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de centros de llamadas. Clerical support workers : Customer services clerks : Client information workers : Contact centre information clerks.
Descripción de la oferta de trabajo:
Inbound Customer Care We are looking for customer focused advisors for an inbound customer contact centre based in Bredbury Industrial Park. You will take inbound calls from customer who need assistance - this could be anything from needing to change their address details to needing some first class technical support to get them up and running. You will be part of a fully paid training programme for the first four weeks, which will teach you how to give the best technical support and advice to customers. Your job will be answering any questions the customer has, resolving any potential issues and updating the in-house system accordingly. This job would be suitable for anyone looking to start a career in customer service, or anyone with an interest in modern technology, as you will receive full training and support from day one of your employment. If you enjoy helping others and providing the best possible service to customers apply today and we will call you to discuss the opportunity further. Working in a very modern office you can enjoy having a spacious working area as well as bright, welcoming rest areas and a subsidised canteen. Free parking on site and many amenities nearby - shops, petrol station and eateries. This is a permanent, full time contract paid at £16,500 per annum (plus annual bonus for customer satisfaction). Please note to apply for this job you MUST be able to work on a flexible rota between 7am and 11pm Monday - Sunday (always 8 hours a day 5 days a week). You will receive your rota 4 weeks in advance so that you can plan your social life around your working hours. There are no sales involved within this role. Benefits *28 days holidays - this includes bank holidays *Annual Bonuses - Up to £1800 for the year (£150-200 per month) *Company sponsored Health care scheme *Free on-site parking *Childcare Voucher Scheme *Staff discounts - Staff discountds across a variety of campaigns, as well as our own internal discount website, which is updated daily with local and national deals. *RAF Scheme - Help friends or family get back to work and receive up to £450 on top of their wages, as well as Monthly incentives for referring (Last Months was a 50" LCD TV). *Team Parties - Twice a year, all the Manchester sites get together in a central venue in Manchester City Centre, all employees are invited and given free drinks and food. Additional information: * A yearly bonus of £1,800 * Free onsite parking * Progression within the role * On site canteen * No credit check required for this role! * Working on a flexible contract between 7am and 11pm Monday - Sunday (8 hours a day 5 days a week) * Weekend work on a rota * Permanent contract * 4 weeks of fully paid training * Fortnightly pay Essential: * Experience within a customer service environment in a previous job role (this can be on the phone or face to face) * Be competent and confident on a PC * You must be able to provide references for every job you have worked in for the last 3 years and have not been dismissed from any previous roles. * You must have NO unspent criminal convictions Apply today with an up-to-date CV and one of our team will contact you if suitable. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Servicio de empleo de origen:Department for Work and Pensions, Public Employment Services, United Kingdom.