Director, Global Workplace Services. HOVEDSTADEN. Dinamarca
Vacante en HOVEDSTADEN (Dinamarca) de Directores de ventas y comercialización
Clasificación del trabajo:Directores y gerentes : Directores administradores y comerciales : Directores de ventas, comercialización y desarrollo : Directores de ventas y comercialización. Ledelsesarbejde : Ledelse inden for administration og erhvervsorienterede funktioner : Ledelse af forretnings- og udviklingsorienterede funktioner : Ledelse af salg og marketing.
Descripción de la oferta de trabajo:
Do you have passion for new ways of exploiting and optimising technology to increase end-user productivity? Can you define and execute Workplace Services strategy across regions in a multi-cultural organisation? Are you truly service and delivery oriented? Are you motivated for enabling Workplace Services excellence? Then this newly established role may be something for you. You will get a unique opportunity to build function and processes, with the objective to ensure excellent end-user experiences across Carlsberg’s regions and to offer a flexible and technology-driven service catalogue. Proactive and flexible Service Excellence offerings We are in the midst of an exciting transformation from being a traditional IT-service and solution provider to becoming a proactive technology driven provider of services and solutions that truly add value to the business. We acknowledge that our end-users are the one making Carlsberg excellent every day, and they need the right tools to be successful. Our aim is to develop a standard and yet also flexible service catalogue based on our preferred technologies that develops according to technological developments and changing needs. Workplace Services is divided into front- and back-office and includes 8 Architects and Specialists. In indirect reference, there are several local Service Managers, and close collaboration with external partners that deliver technology and resources to support the end-users. You and your team set the direction, communicate with workplaces across all markets, and ensure innovation and continuous improvements of technologies. Currently, Asia and Eastern Europe are being on-boarded to the Workplace platform, while Western Europe is up-and-running. To succeed, we expect you to combine a passion for service and unique experiences with an eye for how technology best support the business. The job As Director, you are leading and shaping the experience that Workplace Services offers the end-users. With an experienced team of experts in different technologies, you proactively support the business in what they can and should expect from us in terms of tools, services and support. With strong stakeholder management and close collaboration across regions, you set and follow-up on expectations to performance and scalability. Some of your responsibilities include: •Define strategy for and execute optimal end-user experiences and internal minimum service levels. •Drive budget and expectations to external partners that are accountable for the provided services. •Establish the right setting for innovation and enable architects to explore new opportunities. •Ensure budgeting re. investments in new technologies and when deviating from the standard. •Build, develop and motivate the team. The Profile You are an experienced leader, who are passionate about offering excellence service levels and with a true interest in pushing technology to improve end-user productivity. You have a persuasive and engaging communication and are strong in stakeholder management. In your work, you have a strategic orientation, make tactical plans and can execute through others. You strive for excellence in what you do. You are of course change adaptive, flexible and agile. Your professional qualifications include: •Academic credentials on bachelor or master level in IT, business or similar. •Experience dealing with different workplace solutions incl. MS 365 and a strong interest in other workplace technologies. •Experience from a Service Delivery environment incl. managing SLA’s, problem resolution and support. •People management experience. •Passionate about delivering unique end-user experiences. •International experience from a matrix organisation. Carlsberg Global Business Services is the global provider of business services to all functions, regions and markets in the Carlsberg Group. This includes business process design, system solutions, shared services and system operat
Servicio de empleo de origen:AMS, Servicios Públicos de Empleo, Dinamarca.